Clinical Supervisor 2 - Adult Outpatient

Marion County; Salem (OR); On-site; USD 90,000 - 120,000; Full time

Job summary

Marion County Health & Human Services is seeking a Positive, adaptable Clinical Supervisor 2 to lead the Adult Behavioral Health team, overseeing outpatient treatment and support services for individuals with serious mental illness.

The role requires Master's degree in a health field and at least two years of supervisory experience, with strong communication and leadership skills to foster morale and professional development. Driving to partner sites is expected.

Qualifications

• Master's degree in a specific, professional health field related to the position and three years of responsible, professional experience in a field related to the position; AND
• Two years of supervisory experience; OR
• Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

Responsibilities

• Provides clinical supervision to staff and interns, with feedback for professional development and performance management.
• Monitors service delivery, compliance with payer requirements, and staff workload; develops policies and procedures.
• Participates in leadership teams; leads change, builds partnerships, and coordinates services across agencies.
• Tracks client service data, fidelity measures, outcomes, and contract/grants performance to ensure quality and compliance.
• Performs other duties as assigned by supervisor.

Skills

Supervisory experience

Clinical supervision

Team leadership

Communication skills

Education

Master's degree in a health field

Job description

Marion County Health & Human Services is looking for a positive, adaptable, and collaborative Clinical Supervisor 2 to join the Adult Behavioral Health team! This position is responsible for oversight and support of clinical teams that provide outpatient treatment and support services to individuals who are diagnosed with serious mental illnesses. An ideal candidate would have experience providing clinical and administrative supervision of behavioral health staff, be committed to fostering morale, and have excellent communication skills.

GENERAL STATEMENT OF DUTIES

Provides leadership and manages limited scope of services within one small to mid-sized service area or one large program area within the health department behavioral health divisions. Responsibilities include supervision of other clinical supervisory staff, program staff as well as financial and operational performance of the service or program.

SUPERVISION RECEIVED

Works under the general supervision of a health program manager or program supervisor who assigns and oversees work, establishes goals and reviews results obtained for overall effectiveness and for meeting department and county objectives.

SUPERVISION EXERCISED

Exercises full supervision for clinical supervisory, professional, technical and support staff. May also supervise interns and volunteers.

• Provides clinical supervision to staff and interns. Provides consultation to staff through case staffing and observation of clinical work. Provides feedback to staff for professional development. Provides personnel and performance management, including staff recruitment and hiring; new employee orientation; and ongoing training. Provides performance evaluations and initiates progressive discipline. Marion County provided licensure supervision.
• Maintains responsibility for direct services including: monitoring customer service delivery and work processes; ensures compliance with payer requirements; monitors staff workload and productivity; develops/implements policies and procedures; addresses quality improvement needs; conducts staff time studies and sets work parameters. Provides input on program development. May provide direct services, on call by telephone, and backup support. Provides administrative support to service area; monitors and approves leave time; initiates personnel actions, purchasing; addresses risk management/employee safety; implements county and department policy. Ensures that any communication from their service area, representing the Health Department, is of a professional nature.
• Participates fully as a member of the Marion County Health and Human Services leadership team and the Adult Behavioral Health Supervisor team as a supportive, reliable, positive, collaborative, and professional team member. Provides team development: how team members work together, conflict resolution; and delegation of hand-offs. Resolves personnel conflicts in an effective and helpful manner. Effectively manages change by acting as a “lead change agent” with teams. Maintains a positive attitude with leadership that conveys a clear direction of services, involving staff input and inspiring confidence and trust.
• Assists in communication and coordinating services with other agencies; acts as Health Department representative on interagency committees; provides liaison with state agencies; develops partnerships; coordinates services across agencies and markets services.
• Tracks client service data, including fidelity measures, utilization, client satisfaction, and outcomes. Identifies service gaps. Documents services to meet OARs, CCO, and Health Department requirements. Assists in monitoring contract/grants performance to assure compliance with requirements including developing service report and proposals.
• Driving is an essential function to meet the needs of this position for meetings in other offices, meetings in community, etc.
• Performs other job duties as assigned by your supervisor.

Response Level 1:

In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the provision of essential services or response functions. Staff at this response level must complete Incident Command System 100, 700, 200, and 800 on-line or in-person training.

EXPERIENCE AND TRAINING

1. Master's degree in a specific, professional health field related to the position and three years of responsible, professional experience in a field related to the position; AND
2. Two years of supervisory experience; OR
3. Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

SPECIAL REQUIREMENTS

• Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment. Applicants may be required to pass a practical knowledge and skills assessment as part of the interview process.
• The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
• Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: http://apps.co.marion.or.us/APAP/.
• Must possess and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806) as may be required to utilize personal vehicle.
• This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
• This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&pid=518.
• This assignment is not represented by a union.
• This is a full-time position, which is not eligible for overtime.
• Typical Work Schedule: Monday through Friday, 8:00 am - 5:00 pm, with flexibility depending upon the needs of the department and program.

KNOWLEDGE, SKILLS, AND ABILITIES

Working knowledge of the principles and practices of individual and group counseling, case management methodology, behavioral modification, analysis and assessment, evidence-based practices, and the implementation of treatment interventions and protocols. Knowledge of clinical ethics, confidentiality, and privacy standards; community resources and referral services; clinical supervision techniques; and service monitoring practices.

Demonstrated ability to apply service and treatment theories relevant to specific behavioral and mental health fields across various levels of complexity. Skilled in diagnosing, evaluating, implementing, and monitoring treatment plans, and tracking client progress toward established goals. Proficient in analyzing and addressing social, psychological, and physical factors affecting clients and their families. Capable of negotiating, compromising, facilitating, solving problems, and resolving conflicts effectively. Experienced in coaching, mentoring, and training individuals and teams, as well as in developing and implementing policies and procedures. Strong communication skills, both verbal and written.

Ability to work independently in a fast-paced, team-oriented environment. Able to lead and supervise clinical supervisors and lead staff. Skilled in interpreting and applying federal, state, and county statutes, rules, and regulations relevant to program services. Competent in overseeing service planning, coordinating and managing resource utilization, and supporting the achievement of program goals and outcomes. Committed to continuous quality improvement initiatives. Able to establish and maintain effective working relationships with county employees, clients, government agencies, community organizations, and the general public.

PHYSICAL REQUIREMENTS

Operates a motor vehicle; sees using depth perception; sits; moves about the work area; lifts, pushes, pulls and carries up to 15 lbs.; moves carts weighing up to 15 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12-pt. font; hears a normal level of speech; on rare occasion will work in uneven areas.