Clinical Supervisor

DESC (Downtown Emergency Service Center); Seattle (WA); On-site; USD 90,000 - 102,000; Full time

Job summary

A leading nonprofit organization in Seattle seeks a Clinical Supervisor to oversee long-term case management services. The role involves training staff, coordinating care, and ensuring compliance with documentation requirements. Ideal candidates will have a Master's degree in social work or a related field, along with experience in behavioral health services. Join a dedicated team committed to supporting individuals facing homelessness and mental health challenges.

Benefits

Dental Insurance

Life Insurance

Long-term Disability Insurance

Medical Insurance

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

ORCA card subsidy

Paid Time Off (34 days per year)

Retirement Plan

Qualifications

• 1+ years experience in community based behavioral health services.
• Experience working with adults experiencing homelessness and mental illness.

Responsibilities

• Oversee long-term case management services and coordinate care.
• Support and train staff to improve care standards.
• Conduct performance evaluations of clinical staff.

Skills

Communication

Supervision

Team Coordination

Education

Master's degree in social work

Bachelor of Nursing degree

Job description

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Job Type

Full-time

Description

Shift: Office Day

Days Off: Saturday and Sunday

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

About DESC:

DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.

As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.

PROGRAM DESCRIPTION:

In conjunction with the SAGE Program Manager and other supervisors, a supervisor of the SAGE program oversees all aspects of long-term case management services, and works closely with other DESC programs to assure successful coordination of care and promotion of recovery to the highest degree possible.

MAJOR DUTIES AND RESPONSIBILITIES:

• Assist the SAGE Program Manager in planning, implementation and coordination of long-term case management mental health services at the agency.
• Support and train case management staff toward improved care standards and practice skills.
• Coordinate with DESC programs to assure successful transition of consumers to long-term case management.
• Coordinate and participate in psychiatric consultations, clinical supervisions, program meetings, and in-service training of mental health program staff; participate in clinical reviews and case conferences.
• Coordinate schedule for all aspects of long-term mental health services, including scheduling of individual team members and coverage of office and drop-in center areas.
• Schedule and conduct quarterly quality assurance reviews of charts of long-term case management consumers.
• Supervise and review team clinical documentation to assure that team members maintain current and complete clinical records, and that records comply with the agency's clinical accountability policies and procedures.
• Oversee compliance with documentation requirements of relevant WACs, King County, PHP and other funding sources (as applicable), in conjunction with Clinical Programs Contracts and Quality Assurance Manager.
• Provide individual supervision and consultation for team members.
• Conduct performance evaluations of clinical staff on scheduled basis and keep supporting documentation in confidential files.
• Participate as a regular member of various committees to assure efficient, accurate, and quality work performed by self and supervisees.
• Track various matters through chart review and database reports to assure timeliness and accuracy of program work.
• Maintain familiarity with agency and mental health system policies and procedures and assure adherence to these procedures. Identify need, and advocate for, modification to procedures.
• Establish and maintain cooperative relationships with human service organizations that provide resources needed by mental health consumers, and with other agencies in the mental health and social service system.
• Provide clinical case management services for a small caseload, and, as needed, to support team members.
• Collaborate with non-mental health DESC staff to ensure tight continuity of care for consumers using other DESC services.
• Teach and promote outreach services and active integration of recovery-based service with all clients.
• Other duties as assigned.
  
  

LIVING CONDITIONS:

All DESC clinical leaders are responsible for ensuring that their teams support their clients to achieve and maintain healthy living conditions as applicable. This may include participating in unit cleaning when the need arises.

Requirements

MINIMUM QUALIFICATIONS:

• Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
• Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.
• One or more years' experience in community based behavioral health services.
• Experience working with adults experiencing homelessness, mental illness and/or substance use disorders.
• Possess the skills and attitude to provide sound clinical and administrative supervision.
• Ability to communicate and work effectively with staff from various backgrounds.
• Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
• Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
  
  

PREFERRED QUALIFICATIONS:

• Supervisory experience.
• Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington or actively pursuing one of these credentials.
• Qualified to provide Department of Health Approved Supervision to LICSW, LASW, LMFT and/or LMHC candidates.
• Bilingual in Spanish/English.
  
  

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EQUAL OPPORTUNITY EMPLOYER:

DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Salary Description

$90,063.60 - $101,927.52 annually

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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