Clinical Supervisor

Deciphex; Naperville (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Challenging projects and career growth

Competitive leave and paid holidays

Job summary

A leading company in innovative pathology services is seeking a Clinical Supervisor to manage digital laboratory operations. The role involves ensuring compliance with regulatory standards, overseeing staff, and maintaining quality control. Ideal candidates will possess leadership skills and a background in science, along with strong IT troubleshooting abilities. Join a multicultural team dedicated to improving patient outcomes through innovative solutions.

Qualifications

• Leadership and people management skills required.
• Experience with GLP regulations or software.
• Basic IT troubleshooting and electronic documentation experience.

Responsibilities

• Manage day-to-day operations of the digital laboratory.
• Ensure compliance with CAP/CLIA and data protection standards.
• Respond to technical support inquiries and troubleshoot issues.

Skills

Leadership

Customer Service

Time Management

IT Troubleshooting

Education

High School Diploma in a science subject

Tools

GLP regulations

Job description

Join to apply for the Clinical Supervisor role at Deciphex

Position Details

• This position is Office Based; Naperville, Illinois.
• Working Hours: 37.5 hours per week, or 7.5 hours per day (excluding 1-hour unpaid lunch). Full day: 8.5 hours including lunch, totaling 42.5 hours weekly.
• Overtime and weekend work may be required for special events.

About this Role

This role involves managing the day-to-day operations of the digital laboratory to ensure turnaround times and regulatory standards are maintained.

Responsibilities

• Receive, accession, scan, and digitize stained slides; upload for pathologist review.
• Register and maintain referring clinician and patient information.
• Return physical materials post-report issuance.
• Ensure compliance with CAP/CLIA and data protection standards.
• QC and review scanned slides; maintain documentation and library.
• Respond to technical support inquiries and troubleshoot issues.
• Maintain KPIs and adhere to turnaround times.
• Support out-of-office hours and research technical support.
• Act as Responsible Person in Manager's absence; delegate tasks.
• Assist with training, audits, SOP refinement, and regulatory responsibilities.
• Manage shipping logistics and department scheduling.
• Document QA activities and support other roles as needed.
• Follow health and safety requirements.

Required Skills and Experience

• High School Diploma in a science subject or relevant certification.
• Leadership and/or people management skills.
• Basic IT troubleshooting and electronic documentation experience.
• Organized, diligent, motivated, and independent.
• Good customer service skills.
• Experience with GLP regulations or software.
• Effective time management skills.
• Proactive in document control and training improvement.

Soft Skills

• Leadership qualities, initiative, and innovation mindset.
• Autonomy and collaboration skills.
• Ability to thrive in a fast-paced, changing environment.
• Excellent English communication skills.
• Willingness to learn and develop.

Benefits

• Meaningful work contributing to patient outcomes.
• Opportunity to work with a high-performing, multicultural team.
• Challenging projects and career growth.
• Competitive leave and paid holidays.

About Deciphex

Deciphex, through its subsidiary Diagnexia, provides innovative pathology services globally, leveraging cloud-based platforms to improve patient outcomes and support healthcare organizations.