Clinical Supervisor

Nexus Family Healing; Minneapolis (MN); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

PTO

Health insurance

Life insurance

Disability

401k match

Talkspace Therapy Benefit

Hinge Health Benefit

Carrot Fertility Benefit

Tuition assistance

Advancement opportunities

Job summary

Nexus Family Healing is opening a new 13-bed youth crisis and stabilization center in Hennepin County, Minneapolis, and seeks a Clinical Supervisor to lead the clinical team and daily operations.

You will oversee policy implementation, supervise staff, ensure quality care, and collaborate with leadership to meet budgeted census and service goals. The role is full-time onsite with a competitive salary and a $5,000 sign-on bonus.

Qualifications

• Master's degree in a relevant field is required.
• Fully licensed in Minnesota (LICSW/LPCC/LMFT) or on track for licensure.
• Experience in adolescent, adult, and family-based behavioral counseling and/or residential settings.

Responsibilities

• Develops and maintains clinical policies, procedures, and systems to support service delivery.
• Fosters a trauma-informed care environment and positive clinical culture.
• Leads staff, monitors clinical operations, and collaborates to achieve agency goals.
• Oversees service planning, budgeting, census projections, and quality outcomes.
• Ensures accurate reports, confidential records, and timely client documentation.

Skills

Supervisory experience

Team leadership

Budget awareness

Communication

Education

Master's degree in Social Services, Social Work, Clinical Counseling, Psychology, or related field

Minnesota licensure (LICSW/LPCC/LMFT) or on track for licensure

Job description

Nexus Family Healing is looking to hire a Clinical Supervisor to join our newest youth crisis and stabilization center in Hennepin County!

This new youth crisis and stabilization center is a 13-bed, short-term residential service is for Hennepin County youth with complex mental and behavioral health issues looking for appropriate care. The service will help to reduce the number of youth who are stuck in inappropriate care settings such as emergency rooms, police stations, juvenile detention or unstable home situations and provide treatment and therapeutic supports while triage, assessment, and transition planning take place with families.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Pay and Schedule:

• Full-time onsite opportunity
• Location: 1800 Chicago Avenue in Minneapolis
• Starting at $80,000-$85,000 annually
• $5,000 Sign On Bonus provided

Nexus' Comprehensive Benefits Include:

• Four weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary

The Clinical Supervisor oversees, leads, and develops staff and manages daily operations within the service area, through effective leadership, communication, organization, and planning. This role is responsible for collaboratively meeting budgeted census projections while providing leadership to the Clinical team.

Primary responsibilities

Clinical Planning & Service Delivery

• Develops, implements, and maintains operational and clinical policies, procedures and systems that support efficient and effective delivery of services to clients per Nexus guidelines.
• Fosters a trauma-informed care environment; responsible for establishing and maintaining a positive clinical culture and identifying and implementing necessary changes to ensure success.
• Advances daily decisions, problem-solves, and provides hands-on direction of all staff; works collaboratively with staff to monitor the healthy functioning of the clinical environment.
• Contributes to the creation of and implementation of the organization and agency's vision and strategic initiatives; guides assigned staff in working toward and achieving the agency's goals and objectives.
• Continuously monitors client treatment and proactively implements improvements and enhancements as warranted; identifies and analyzes potential or current opportunities and risk factors within the service area.
• Collaborates with service leadership in evaluating long-term strategic changes that support the clinical process.

Clinical Strategy

• In collaboration with CQI (Quality), assesses and interprets service and performance data; identifies client and service trends, risk, outcomes, and compliance opportunities.
• Maintains accountability and oversight of clinical processes, team performance, and service outcomes; may provide direct, individual, family, and group therapies to clients when applicable.
• Facilitates the engagement, collaboration, questions and concerns of client and families.
• Understands the training needs of the service area and agency; collaborates with Nexus home office in ensuring staff attend and participate in required trainings.
• Regularly assesses and reviews staff performance and functioning, client needs, and service requirements.

Service & Treatment Plans

• Participates in the evaluation of prospective clients; ensures staff readiness and understanding of service area expectations.
• Oversees the development and implementation of service and treatment plans.
• Ensures client assessments are conducted, per established standards and guidelines.
• Understands and abides by necessary licensing requirements and guidelines.
• Ensures reports and records documentation are produced accurately and maintained in a consistent, timely, confidential, and professional manner.

Employee Selection, Training & Performance Evaluation

• Actively participates in the interviewing and hiring process; orients, mentors, trains, and develops staff with organizational and licensing guidelines, and ensures the process is consistently and effectively administered.
• Monitors and facilitates the development of staff skills regarding service and treatment plans and the preparation and maintenance of client documentation.
• Provides performance feedback to staff on an ongoing basis and conducts formal, performance evaluations that provide meaningful, constructive, positive, and developmental performance feedback.
• Models, supports, and provides mentorship on the Nexus philosophy and treatment modalities.
• Consults with Human Resources regarding employee corrective action or performance improvement opportunities.

Staff Monitoring & Service Area Policy

• Ensures confidentiality regarding client background and treatment; complies with Nexus policies involving client privacy, boundaries, and confidentiality.
• Demonstrates compassion and understanding for feelings, opinions, and experiences of others, and communicates and interacts in a manner that is honest, positive, respectful, and professional.
• Adheres to and monitors compliance with safety and health codes and procedures for staff, clients, and the facility; identifies areas of opportunities within health and safety compliance.
• Regularly conducts inspections of service areas and reviews the client records; responds to and resolves health and safety concerns within a reasonable time frame.
• Demonstrates acceptance and respectfulness of clients and coworkers toward diversity including gender, race, age, culture, ethnicity, class, religion, sexual preference, disability, and gender identity.

Participates in the development and accountability of the budget.

Requirements

Required Education and Licensure

• Master's degree in Social Services, Social Work, Clinical Counseling, Psychology, or clinically related field required.
• Fully licensed in Minnesota: LICSW, LPCC, LMFT or on track for licensure
• Experience in adolescent, adult, and family-based behavioral counseling and/or residential experience required.
• 1+ years of supervisory experience required
• Valid driver's license required. Must meet state regulating agency and Home Office driving requirements
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Successfully participate and complete a three-part Therapeutic Crisis Intervention exam and training
• Must successfully pass a DHS criminal background check
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

Preferred Education and Experience:

• Five (5) years' experience in adolescent, adult, and family-based behavioral counseling and/or residential experience preferred.
• Two (2) years supervisory experience preferred.

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards