Clinical Supervisor

Volunteers of America Los Angeles; Los Angeles (CA); On-site; USD 93,133 - 98,035; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Retirement benefits

Job summary

A non-profit community service organization is seeking a clinical supervisor to oversee case management services in Los Angeles. The ideal candidate will have a Master's degree in social work, at least three years of clinical experience, and a state license. Responsibilities include supervising a multi-disciplinary team and ensuring compliance with state policies. The position offers a salary range of $93,133.68 - $98,035.46 per year along with competitive medical and retirement benefits.

Qualifications

• Minimum of 3 years of complex clinical experience in relevant programs.
• Ability to perform under emotional stress while interacting with difficult clients.
• Must pass fingerprint clearance and background check.

Responsibilities

• Oversee clinical and casework services by a multidisciplinary team.
• Supervise licensed therapists and case workers.
• Ensure quality of care and adherence to policies.

Skills

Clinical supervision

Team collaboration

Compliance with regulations

Crisis management

Education

Master’s degree in social work, psychology, or counseling

Licensed Clinical Social Worker or equivalent

Job description

VOLUNTEERS OF AMERICA LOS ANGELES

Volunteers of America is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program, and drug and alcohol rehabilitation.

PAY RATE: $93,133.68 - $98,035.46 per year

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

Oversee clinical and casework services performed by the multi‑disciplinary case management team. Primary clinical advisor to the Program Manager for the assigned unit.

DUTIES AND RESPONSIBILITIES

• Supervises the designated licensed and/or registered therapists, case workers, and other clinical staff
  • Implements and communicates clinical employee performance standards in accordance with the organization policy and procedures and DMC‑ODS Waiver, Title XXII and CARF standards
  • Ensures that the program approach is trauma‑informed and strength‑based by monitoring and participating in activities and by maintaining emotional and physical safety of the staff and clients.
• Meets regularly with multi‑disciplinary case management team to review services provided to clients, ensuring the quality of care and adherence to VOALA procedures and State policy and regulations
• Reviews case records for accuracy, consistency, and conformity with laws, regulations and policies and for quality of clinical case management and application of proper clinical case management techniques
• Create and work within a team environment to ensure all Program staff are knowledgeable and familiar with contract expectations, case management and supervisorial expectations and ensure all staff are delivering high quality care
• Conducts unit staff meetings to interpret and discuss new policies, procedures and regulations, and to discuss need for improvement of clinical case management techniques
• Participates in and conducts in‑service training programs and staff development activities
• Provide quality assurance of documentation and ensuring that case managers’ monthly contacts assist the agency with meeting its billing goals
• Co‑sign all notes of non‑clinical/non‑licensed employees within the relevant database system or other internal noting system
• Other tasks as may be assigned by the Program Manager

ESSENTIAL DUTIES

• Services for this position must be provided on‑site. As a result, the positions supervised by this job description are on‑site, and supervisors / managers / leaders must be on site to provide proper direction and oversight.
• Oversee clinical case management services, ensure adherence to VOALA, State and Program policy, regulations and law.
• Reviews case records, ensures accuracy and compliance with VOALA and ODR policy, regulations and law.
• Builds case management team, and supporting staff to ensure high quality care.
• Conducts regular staff meetings to discuss and implement best practices.
• Conducts in‑service training of staff, clinical and non‑clinical.
• Other duties as required and may be subject to change.

MANDATED REPORTER

As service providers to the under‑privileged and vulnerable in our community, all employees are considered mandated reporters, and must report any instance of physical or sexual abuse to proper authorities.

QUALIFICATIONS

REQUIREMENTS

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
• Current TB screening and immunization records (within 5 days of hire).
• Copy of current professional license (if applicable).
• Current BLS certification (within 15 days of hire).
• Completion of all required trainings (within 30 days of hire).
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION

• Master’s degree in social work, psychology, or counseling from a fully accredited college or university.
• Licensed by the state of California as a Licensed Clinical Social Worker, Licensed Marriage & Family Therapist, Psychologist, or Licensed Professional Clinical Counselor. (LCSW, LMFT, or LPCC).

EXPERIENCE

• Minimum of 3 years of complex clinical experience in program(s) serving homelessness, addictions, under‑served populations or prison re‑entry/diversion.

PREFERRED QUALIFICATIONS

• Supervisory experience in re‑entry services or related social services field.
• Experienced providing services to those who are recovering or dually‑diagnosed.
• Valid driver’s license.

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E‑Verify as required by the federal government and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.