Clinical Supervisor

Memorial Physician Practices; Ishpeming Township, Northern (MI, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well‑being

Professional Development

Job summary

UP Health System - Bell is seeking a Clinical Supervisor to oversee daily staffing, coordinate front office operations, and ensure efficient clinic flow. You will provide direction, training, and performance feedback while maintaining service quality and compliance with workflows.

This role emphasizes staff development, problem solving across care teams, and reliable attendance to support continuity of operations in a busy clinic environment.

Qualifications

• Determines, coordinates, and supervises daily staffing assignments and workflow for front office staff.
• Provides direction, orientation, training, coaching, mentoring, and ongoing support to assigned staff.
• Assesses and ensures the quality of services delivered while promoting exceptional customer service and an efficient patient experience.

Responsibilities

• Determines, coordinates, and supervises daily staffing assignments and workflow for front office staff, ensuring appropriate coverage and efficient clinic operations.
• Provides direction, orientation, training, coaching, mentoring, and ongoing support to assigned staff. Performs or assists with performance evaluations and disciplinary actions.
• Assesses and ensures the quality of services delivered while promoting exceptional customer service and an efficient patient experience.
• Ensures staff compliance with departmental and organizational policies, procedures, regulatory requirements, and established workflows.
• Leads the handling and resolution of complex patient, staff, and operational concerns using sound judgment and effective communication.

Skills

Staff supervision

Workflow coordination

Front office operations

Leadership

Customer service

Education

Associate's Degree in Nursing

Job description

Clinical Supervisor Bell Physician Services

Job Type: Full-Time | 1.0 or 80 hours/pp | Exempt/Salaried

Schedule: M-F, Day Shift, Standard Clinic Hours

Your experience matters

UP Health System - Bell is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinical Supervisor joining our team, you're embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

A Clinical Supervisor who excels in this role:

• Determines, coordinates, and supervises daily staffing assignments and workflow for front office staff, ensuring appropriate coverage and efficient clinic operations.
• Provides direction, orientation, training, coaching, mentoring, and ongoing support to assigned staff. Performs or assists with performance evaluations and disciplinary actions.
• Assesses and ensures the quality of services delivered while promoting exceptional customer service and an efficient patient experience.
• Ensures staff compliance with departmental and organizational policies, procedures, regulatory requirements, and established workflows.
• Serves as a resource to both clinical and clerical staff by fostering communication, collaboration, and problem‑solving across the care team.
• Maintains clinical competency and assists with clinical responsibilities, within scope of licensure, during staffing shortages, increased patient volumes, or other operational needs.
• Performs staff responsibilities, both clerical and clinical as appropriate, to maintain required service levels and support continuity of operations.
• Identifies workflow improvement opportunities and collaborates with leadership to implement operational efficiencies that improve patient access and clinic performance.
• Leads the handling and resolution of complex patient, staff, and operational concerns using sound judgment and effective communication.
• Regular and reliable attendance.
• Performs other related duties as assigned or requested.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

Education:

• Associate's Degree in Nursing or related field preferred.
• Applicable work experience may be used in lieu of education where appropriate.

Certifications:

• BLS

Licenses:

• Clinical background required
• Current or previous clinical licensure or certification preferred (e.g., LPN, CMA, or another applicable clinical credential).

More about UP Health System

UP Health System - Bell is a Joint Commission Accredited Critical Access Hospital providing a spectrum of health and wellness services. Established more than 100 years ago, UP Health System Bell offers Inpatient, Outpatient, Post‑Acute care through its 25‑bed critical access facility and many physician practices. UP Health System Bell is a verified Chest Pain Center by ACC Accreditation Services and an Accredited Sleep Medicine Center through The Joint Commission.

EEOC Statement

"UP Health System - Bell is an Equal Opportunity Employer.UP Health System - Marquetteis committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.