Clinical Study Manager

North American Science Associates, Inc.; Northwood (OH); On-site; USD 69,000 - 134,000; Full time

Job summary

NAMSA is seeking a Clinical Study Manager to oversee study execution from start-up to close-out for medical device trials. You will develop study materials, manage tracking tools, and support site oversight with cross-functional teams.

Qualifications include a Bachelor’s degree or equivalent, 3+ years in clinical trials, and proficiency in GCP. Travel 20–30% may be required, with a competitive salary and strong growth potential.

Qualifications

• Bachelor’s degree or equivalent in a related field with clinical trial experience.
• Minimum 3 years of relevant clinical trial and/or monitoring experience.
• Project management experience and knowledge of regulatory requirements.

Responsibilities

• Develops and maintains foundational study materials and tools (protocols, forms, SOPs).
• Creates and manages study tracking tools and reports for clients and teams.
• Supports internal clinical team with protocol training, site management and oversight.
• Drives site activities from start-up through close-out, including regulatory submissions.

Skills

Project management

Good Clinical Practices

Communication skills

English fluency

Education

Bachelor’s degree or equivalent experience in a related field

Tools

EDC

CTMS

TMF systems

Job description

NAMSA pioneered the industry and was the first independent company in the world to focus solely on medical device materials for safety. NAMSA started testing medical devices before the U.S. Food and Drug Administration started regulating such products in 1976.We are shaping the industry. NAMSA has been a key contributor to the development of the test methods that govern our industry. We have become the industry’s premier provider. We provide support for clients during every step of the product development lifecycle and beyond.Come and work for an organization with the:Vision to inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and theMission to deliver best-in-class global MedTech development solutions through our people, expertise and technology by adhering to our coreValues:Act with integrity in everything we do.Provide best-in-class customer experiences.Develop superior talent and deliver expertise.Respond with agility and provide timely results.Embrace collaboration, diverse perspectives and ideas.Compensation Target:$115,000.00Job Description:Clinical Study Managers (CSM) are responsible for the timely execution and high quality implementation of some or all the following clinical study activities based on project-specific work orders, study complexity and CSM role-level (e.g., Associate vs. Senior, etc.):• Develops and maintains foundational study materials and tools (protocol with study design, training slides, informed consent, investigator brochure, instructions for use, templates, forms, SOPs, processes, etc.), and coordinates team and client review processes.• Creates and manages study tracking tools (metrics, systems, reporting).• Supports internal clinical team members: protocol training, client and site management and oversight, escalation and resolution of site issues.• In collaboration with Project Management, supports all project-level duties:o Establishes and monitors project metricso Tracks project deliverableso Communicates project status to clients and internal teamso Facilitates team and sponsor meetingso Follows cross-functional team action items to resolution• Drives all site activities from start-up through close-out:o Site selection and qualificationo IRB/IEC/REB/REC submissions and any additionally required submissions (e.g., radiation, NIHR, etc.)o Regulatory document collection and reviewo Budget and contract negotiationso Site initiation (on-site or remote training, follow-up, activation)o Provides site training, when necessaryo Screening and enrollmento Monitors notable trends/potential issues in data entry (quality and completion), general site compliance to the protocol, GCP, SOP, and other applicable guidelines, adverse events, protocol deviationso Investigator site file maintenanceo Works with CTAs to ensure sites have all materials necessary to conduct studyo Site engagement activities (recruitment strategies, coordinator calls, newsletters, trainings, etc.)o Manages monitoring activities (e.g., scheduling, follow-up, action item resolution, etc.)o Monitors quality, frequency and appropriate documentation of site communicationso Troubleshoots site and team issues; considers and potentially implements CAPAso Supports close-out efforts by ensuring all data and regulatory action items are adequately resolved, investigator responsibilities relayed, IRB/EC reporting complete.• In collaboration with relevant functional groups, drives all project-level deliverables:o Ensures project plans and other TMF level documents are current and consistent (data management plan, system specifications, safety and core lab manuals, etc.); initiates and coordinates revisions, when necessaryo Ensures Trial Master File quality and overall audit readiness at study and site levelso Assists with the development, testing and implementation of study systems: EDC, CTMS, TMF, device accountability, etc.o Works with data management/biostatistics to develop reports and listings for centralized review of data; reviews data, spots trends to ensure quality of data.o Assists in the submission and review of all clinical deliverables for regulatory submissions (e.g., FDA, National Competent Authorities, etc.)o Develops clinical study report• General project compliance: ensures that adherence to industry standards and regulatory requirements, including but not exclusive to contractual agreements, department guidelines, SOPs, applicable international, Federal and State regulations, and ICH Guidelines.• Travels as needed (typically between 20-30%) to meet project milestones.• Leads multidisciplinary clinical projects by managing the above-listed tasks for simple to moderately complex studies.• Effectively manages cross-functional groups.• Understands investigational product(s) including high-level understanding of the Medical Device Development Process.• Reviews monitoring reports.• Conducts and summarizes literature searches according to applicable requirements.• Assists in planning and conduct of site and sponsor clinical audits.• Assists with FDA/competent authority inspections, sponsor/vendor audits of NAMSA.• Organizes and manages Investigator Meetings.• Selects and manages Core Laboratories.• Safety committee (e.g. DSMB or CEC) selection and management.Qualifications & Technical Competencies:• Bachelor’s degree or equivalent experience in a related field, with a minimum 3 years of relevant clini cal trial and/or monitoring experience; and• Project management experience.• Fluency in English and local language, if different, required.• Knowledge of Good Clinical Practices.• Knowledge of regulations that apply to medical device trials at various stages of development (feasibility, pivotal, post-market) and ability to adapt trial oversight accordingly.• Familiarity with the clinical trial process• Understanding of site escalation process for compliance issues.• Multidiscipline (at least 2 therapeutic areas) therapeutic knowledge.• Familiarity with medical device development process from pre-clinical to commercialization.• Understanding of role of data management and biostatistics in the clinical trial process.• Understanding of the type and quality of data needed from a clinical trial and how it should be presented.• Ability to effectively communicate with physicians, health care workers, study coordinators, IRB/EC/REB personnel (and to persuade them to do what is needed).• Ability to prepare slides and present complex information professionally and clearly; strong speaking skills.• Certifications such as Society of Clinical Research Associates (SoCRA) or Association of Clinical Research Professionals (ACRP) Certification preferred but not required.Working Conditions:• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.• Extensive use of a computer keyboard.• Travels as needed (typically between 20-30%) to meet project milestones.The compensation grade range for this position is:$68,800.00 - $133,700.00-AnnualPlease Note: Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills.NAMSA is an equal employment opportunity company.NAMSA participates in pre-employment background and drug screen processes aligned to local, state and federal laws.