Clinical Staff Worker (PROS) - Outpatient Program

The Bridge; New York (NY); On-site; USD 50,000 - 62,000; Full time

Job summary

The Bridge in New York, NY seeks a Clinical Staff Worker to join our PROS team under the Program Director. You will provide person-centered care for clients with mental health diagnoses and co-occurring disorders, documenting services in electronic health records and coordinating care with a multidisciplinary team.

This role emphasizes trauma-informed practice, crisis planning, and helping participants access housing, employment, education, and community integration.

Qualifications

• Master’s degree in social services-related field; clinical supervision hours available; LP or licensed preferred.

Responsibilities

• Manage charting for a caseload of PROS participants and maintain accurate progress notes.
• Provide individual and group clinical counseling and support using evidence-based practices.
• Enter and maintain documentation in the CAIRS electronic health records system.
• Develop and implement service plans, risk assessments, and discharge planning.
• Collaborate with a multidisciplinary team to deliver person-centered recovery and mental health services.

Skills

Case management

Clinical counseling

Documentation

Electronic health records

Trauma-informed care

Bilingual

Education

Master’s degree in social services-related field

Tools

CAIRS database

Job description

Job Details

Job Location: New York, NY 10025 Position Type: Full-Time Education Level: MA/MS Salary Range: $50,000.00 - $62,000.00 Hourly Job Shift: Monday - Friday 9 AM - 5 PM

The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization.

Scope of Position

We're seeking a dedicated Clinical Staff Worker to join our dynamic P.R.O.S team under the guidance of the Program Director. In this role, you'll play a crucial part in assisting clients with mental health diagnoses and co-occurring disorders, always respecting clients’ rights and maintaining professional boundaries. The Clinical Staff Worker is responsible for providing person-centered care, psychiatric rehabilitation, documentation, caseload management, etc.

Essential Position Functions

• Manage chart management for a caseload of PROS participants, fostering trusting relationships to achieve meaningful life role goals.
• Assist individuals in coordinating their care effectively.
• Enter and maintain detailed documentation in the CAIRS database.
• Provide individual and group clinical counseling, skill-building, support, and therapy services using evidence-based and trauma-informed practices, including admissions, assessments, treatment planning, and discharges.
• Develop and implement group and individual services, including creating tailored curricula to meet participant needs and interests.
• Collaborate with clients to develop individualized service plans and crisis/relapse prevention plans.
• Assist participants in leveraging their strengths and preferences to achieve their life goals.
• Work with a multi-disciplinary team to deliver person-centered recovery and mental health services, fostering effective collaboration with support staff.
• Document all participant contacts and services (e.g., Individual Recovery Planning, progress notes) in electronic health records promptly and report outcomes to regulatory bodies as required.
• Provide comprehensive services to support clients in areas such as family support, housing entitlements, employment, education, vocational interests, community integration, and physical health care connection.
• Demonstrate strong time management, task management, oral, and written communication skills.
• Maintain clear and appropriate boundaries with service recipients.
• Establish empathic and empowering relationships with individuals who have experienced psychiatric disabilities and trauma.
• Perform other duties as assigned.

Qualifications

• Master’s degree in social services-related field. Clinical supervision hours available. LP or licensed preferred.
• Experience working within the mental health/behavioral health field is preferred.
• Knowledge of harm reduction and person-centered service provision is preferred.
• Strong computer skills.
• Bilingual proficiency is a plus.

The Bridge Inc. is an Affir