Clinical Specialist - Ventilators, CC (West Region)

Getinge; Salt Lake City (UT); Remote; USD 110,000 - 118,000; Full time

Job summary

An established industry player is seeking a Clinical Specialist to enhance customer relationships and provide exceptional product support in the Critical Care domain. This role involves engaging with healthcare professionals, delivering training, and ensuring customer satisfaction with life-saving technologies. The ideal candidate will thrive in a dynamic environment, leveraging their clinical expertise to drive sales and foster brand loyalty. Join a passionate team dedicated to making a difference in patient care and enjoy a rewarding career that promotes personal and professional growth.

Benefits

Health, Dental, and Vision insurance benefits

401k plan with company match

Paid Time Off

Wellness initiative & Health Assistance Resources

Life Insurance

Short and Long Term Disability Benefits

Health and Dependent Care Flexible Spending Accounts

Parental and Caregiver Leave

Tuition Reimbursement

Qualifications

• 3+ years of clinical experience in Respiratory Care or medical sales.
• Registered Respiratory Therapist (RRT) preferred.

Responsibilities

• Provide pre-sales and post-sales product application support.
• Develop and maintain strong relationships with hospital personnel.
• Conduct customer training on product use in clinical environments.

Skills

Clinical Support

Sales Skills

Customer Relationship Management

Communication Skills

Problem Solving

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

Customer Relationship Management (CRM) tools

Job description

Clinical Specialist - Ventilators, CC (West Region)

Date: Mar 7, 2025

Location: Seattle, WA, US; Salt Lake City, UT, US

Remote Work: Field

Salary Range: $110,000 - $118,000 (base + at plan target incentive)

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

The Clinical Specialist - Ventilators, CC is responsible for providing and overseeing the pre-sales and post-sales product application support of Critical Care customers and Territory Managers in the region. The position provides customer training on the use and application of the product in the clinical environment and will work in a matrix sales and support environment, with an assigned Critical Care Region, to meet customer and Getinge business requirements. The goals of this position will be to increase Getinge’s market share, develop and encourage strong customer relationships, build brand loyalty, and to provide customer satisfaction. The position will report to the Critical Care Regional Manager. This position will support the entire West and Central Region.

Job Responsibilities and Essential Duties

• Serve as a key business partner to Getinge clients in the field and develop and maintain strong relationships.
• Develop relationships with hospital personnel to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Proactively understand customer needs and when complaints arise regarding products, develop creative and feasible solutions or work with other related personnel to develop optimal solutions.
• Provide clinical, technical and product support for pre- and post- sales.
• Customer support and training during the initial clinical application process and post-sales customer support.
• Support for existing customers with follow-up training, software upgrades, and general consulting on use and application of the equipment.
• Clinical phone support as needed.
• Clinical and application education on products to customers, internal personnel, and sales team.
• Perform other related duties as required or assigned.
• Responsible for coordinating, planning, and implementing initial clinical application and customer training on all Getinge Critical Care products.
• Responsible for documenting all sales demos and clinical support applications and events provided within their assigned areas or projects.
• Support the sales team by providing product expertise, assisting with demo equipment and clinical evaluations, and supporting evaluation of customer requirements.
• Bachelor’s Degree or equivalent combination of education and relevant experience.
• A minimum of 3 years applicable industry/commercial Respiratory Care clinical experience or medical sales experience, which includes direct selling experience to physicians/RTs, Intensive Care Units (ICU) and hospitals.
• Registered Respiratory Therapist (RRT) preferred.
• Must have a valid driver’s license.

Required Knowledge, Skills and Abilities

• Solid understanding and application of business concepts, procedures, and practices.
• Demonstrated ability to exceed business plan/quota, and able to develop sales plans for all required opportunities.
• Capable of managing time and resources within the assigned territory to ensure the territory’s objectives are achieved.
• Ensure compliance with governmental regulations and maintaining honesty, integrity, and excellent work ethics.
• Able to enhance teamwork within the region and maintain a collaborative relationship with all levels of the organization.
• Implement assigned operations within an established budget.
• Able to influence others and function effectively in a team selling approach.
• Excellent interpersonal, organizational, communication, and listening skills.
• Participate in the development of less experienced staff by setting examples, providing guidance, and offering counsel.
• Basic to intermediate Microsoft Office skills in Excel, Word, and Outlook and familiarity with Customer Relationship Management (CRM) tools.
• May work extended hours during peak business cycles.
• Will be required to lift up to 57 lbs.
• Travel of approximately 65% to 75% required.

Sales salary range: Total Compensation= $110,000 - $118,000 (base + at plan target incentive) depending on experience and location.

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge:

• Health, Dental, and Vision insurance benefits
• 401k plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Health and Dependent Care Flexible Spending Accounts
• Parental and Caregiver Leave
• Tuition Reimbursement

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.