Join to apply for the Clinical Specialist, TEG (CA) role at Haemonetics
We are constantly looking to add to our core talent. If you are seeking a challenging and rewarding career in a diverse and dynamic work environment, Haemonetics is your employer of choice.
Job Details
Essential Duties
- Manage territory for existing TEG customer base.
- Increase product usage and expand customer base through clinical education, ensuring customers can operate TEG equipment independently and interpret results across various applications.
- Train customers on all product and clinical aspects of TEG, providing follow-up support as needed across different settings such as lab, critical care, and OR.
- Provide clinical expertise to help standardize TEG within accounts, leveraging CRM and market data.
- Drive and expand business by broadening application of TEG, achieving sales targets through relationship building, education, case support, and market events.
- Visit hospital accounts, identify and train clinical champions, and establish relationships with key decision-makers.
- Provide onsite support for new TEG customers, including after-hours support.
- Resolve customer concerns through investigation and collaboration with cross-functional teams.
- Enhance professional knowledge through workshops, publications, networking, and conferences.
- Maintain records in CRM, support various clinical applications, and understand the competitive landscape to convert accounts to TEG.
- Collaborate with Account Managers during market expansion and revenue forecasting.
- Support regional and national tradeshows, promote device and software upgrades, and assist during laboratory setup and training.
- Develop multi-level relationships within the territory, including C-level contacts.
- Participate in product development, market needs assessments, and provide feedback to sales, marketing, and R&D teams.
Supervisory Responsibilities
None
Qualifications
Education Level:
- Bachelor's degree in Arts or Science (required)
- Master's degree in Arts, Science, or Business Administration (preferred)
Education Detail:
- Science or medical-related profession
Years of Experience: 3+
Experience Details:
- Experience in industry or clinical settings, preferably with complex medical devices or critical care environments.
Skills
- Strong written and verbal communication skills
- Ability to drive product adoption and develop customer relationships
- Effective interpersonal skills and high-level clinician interaction
- Strong project management and organizational skills
- Knowledge of hemostasis management
- Technical/clinical aptitude for training and understanding TEG products
Physical Demands
- Sitting, standing, walking, reaching, stooping, lifting up to 10 pounds, fine manipulation, keyboarding, exposure to mechanical parts, chemicals, blood, and noise.
Travel Expectations
Frequent domestic travel: 50-75%
Compensation & Benefits
The base salary range for this role is $66,060.29 - $109,051.90 annually. Compensation includes potential incentives, bonuses, and long-term incentives depending on the role and location. Benefits include 401(k) match, stock purchase plan, flexible time off, health benefits, tuition reimbursement, and more. For detailed compensation info, contact AskHR@Haemonetics.com or 1-781-348-7777.