Clinical Specialist (Remote)

MedStar Health; Maple Grove (MN); Remote; USD 1,000; Full time

Job summary

Join a leading company as a Clinical Specialist, focusing on HAI therapy support. This remote role involves conducting patient outreach, offering educational guidance, and tracking program effectiveness. Ideal candidates have relevant healthcare experience and strong interpersonal skills, making a vital impact while working from home.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings

Employee Assistance Program (EAP)

Qualifications

• 2-3 years in healthcare, patient support, or care coordination.
• Prior telephonic communication experience preferred.
• Comfort with digital tools.

Responsibilities

• Conduct about 20 outbound calls daily to patients.
• Provide education about HAI therapy.
• Collaborate with hospitals for care navigation.

Skills

Communication

Empathy

Organization

Education

Bachelor's degree

Job description

Be the Voice of Compassion: Clinical Specialist (Remote, U.S.) | $50/hr

Advantage Technical is hiring a Clinical Specialist for a remote opportunity supporting an innovative, patient-centric program led by a global medical technology leader. If you're passionate about helping others and have a background in healthcare, this is your chance to make a difference-without stepping into a call center !

Pay Rate: $50.00 per hour

Schedule: Monday-Friday (Flexible)

• Four days per week: 9:00 AM - 5:30 PM or 8:30 AM - 5:00 PM (local time zone)

Location: Remote (Preference for candidates in EST due to manager location)

About the Role

This is not your average phone-based role. As a Clinical Specialist, you'll conduct scheduled outbound calls to patients and caregivers interested in Hepatic Artery Infusion (HAI) therapy-a specialized cancer treatment. Your mission? Provide compassionate guidance, educational support, and help connect patients to treatment centers offering HAI therapy. You'll play a vital part in the HAI Patient Connect Program, bringing empathy and clarity to individuals exploring this life-changing therapy.

What You'll Do

• Conduct approximately 20 scheduled outbound patient or caregiver calls per day
• Provide accurate, empathetic education about HAI therapy and treatment logistics
• Track and report program activity, identifying opportunities for improvement
• Collaborate with hospitals and clinics to support care navigation
• Maintain compliance with HIPAA and uphold patient confidentiality
• Flex working hours one day per week to accommodate West Coast patient availability
• Perform other duties as needed to support program success

Benefits You'll Enjoy

Advantage Technical offers a comprehensive benefits package including medical, dental, and vision insurance, pet insurance, 401(k) retirement savings plans, commuter and parking accounts, health savings accounts (HSA), accidental death & dismemberment (AD&D) insurance, an Employee Assistance Program (EAP), and exclusive employee discounts through People Perks.

What You Bring

• 2-3 years of experience in a healthcare, patient support, or care coordination role
• Prior experience in telephonic patient communication is strongly preferred
• Bachelor's degree required (clinical or health-related fields a plus)
• Exceptional communication, listening, and organizational skills
• Attention to detail and empathy in patient interactions
• Ability to work independently, maintain confidentiality, and follow regulatory protocols
• Comfort using digital tools and documentation platforms

Preferred Qualifications

• Nursing license or background
• Oncology experience (clinical or industry)
• Understanding of the patient's journey in cancer therapy

Empower Patients. Support Outcomes. Shape the Future of Cancer Care.

If you're ready to use your clinical knowledge to connect patients with potentially life-extending treatment options-while working from the comfort of your home-this is your chance to make every call count!

Apply Now to join Advantage Technical and bring clarity, care, and connection to patients navigating their cancer journey.

The law requires employers with 30 or more employees at one or more sites in Minnesota to disclose in each job posting the starting salary range and a general description of all benefits and other compensation including health or retirement benefits, bonuses, or other financial benefits to be offered.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Be the Voice of Compassion: Clinical Specialist (Remote, U.S.) | $50/hr

Advantage Technical is hiring a Clinical Specialist for a remote opportunity supporting an innovative, patient-centric program led by a global medical technology leader. If you're passionate about helping others and have a background in healthcare, this is your chance to make a difference-without stepping into a call center !

Hours & Pay

Pay Rate: $50.00 per hour

Schedule: Monday-Friday (Flexible)

• Four days per week: 9:00 AM - 5:30 PM or 8:30 AM - 5:00 PM (local time zone)
• One day per week: 12:00 PM - 8:30 PM ET (or 9:00 AM - 5:30 PM PT)

Location: Remote (Preference for candidates in EST due to manager location)

About the Role

This is not your average phone-based role. As a Clinical Specialist, you'll conduct scheduled outbound calls to patients and caregivers interested in Hepatic Artery Infusion (HAI) therapy-a specialized cancer treatment. Your mission? Provide compassionate guidance, educational support, and help connect patients to treatment centers offering HAI therapy. You'll play a vital part in the HAI Patient Connect Program, bringing empathy and clarity to individuals exploring this life-changing therapy.

What You'll Do

• Conduct approximately 20 scheduled outbound patient or caregiver calls per day
• Provide accurate, empathetic education about HAI therapy and treatment logistics
• Track and report program activity, identifying opportunities for improvement
• Collaborate with hospitals and clinics to support care navigation
• Maintain compliance with HIPAA and uphold patient confidentiality
• Flex working hours one day per week to accommodate West Coast patient availability
• Perform other duties as needed to support program success

Benefits You'll Enjoy

Advantage Technical offers a comprehensive benefits package including medical, dental, and vision insurance, pet insurance, 401(k) retirement savings plans, commuter and parking accounts, health savings accounts (HSA), accidental death & dismemberment (AD&D) insurance, an Employee Assistance Program (EAP), and exclusive employee discounts through People Perks.

What You Bring

• 2-3 years of experience in a healthcare, patient support, or care coordination role
• Prior experience in telephonic patient communication is strongly preferred
• Bachelor's degree required (clinical or health-related fields a plus)
• Exceptional communication, listening, and organizational skills
• Attention to detail and empathy in patient interactions
• Ability to work independently, maintain confidentiality, and follow regulatory protocols
• Comfort using digital tools and documentation platforms

Preferred Qualifications

• Nursing license or background
• Oncology experience (clinical or industry)
• Understanding of the patient's journey in cancer therapy

Empower Patients. Support Outcomes. Shape the Future of Cancer Care.

If you're ready to use your clinical knowledge to connect patients with potentially life-extending treatment options-while working from the comfort of your home-this is your chance to make every call count!

Apply Now to join Advantage Technical and bring clarity, care, and connection to patients navigating their cancer journey.

The law requires employers with 30 or more employees at one or more sites in Minnesota to disclose in each job posting the starting salary range and a general description of all benefits and other compensation including health or retirement benefits, bonuses, or other financial benefits to be offered.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Advantage Technical

With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.

Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

To read our candidate privacy info statement which explains how we will use your information click here.