Clinical Specialist (Orthotics - PCS)

Ottobock; United States; Remote; USD 105,000 - 115,000; Full time

Benefits offered by this job

Medical

Vision

Health savings accounts with employer

Flexible spending account options

Company-paid life insurance policy

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term /

401k match up to 3.5%

Paid parental leave

Job summary

Ottobock, a leading healthcare company, is seeking a Clinical Specialist, Orthotics – East Region, to deliver clinical and technical expertise, education, and product training to internal and external customers. The ideal candidate will be located in the East U.S.

and contribute to growing the orthotics business unit while upholding Ottobock's commitment to patient care. Responsibilities include educating patients and clinicians, supporting fitting techniques, developing educational materials,

Qualifications

• ABC Certified Orthotist required.
• Experience with advanced orthotic technology and complex fittings.
• Strong communication skills, both verbal and written.
• Willingness to travel 60–75% domestically with occasional international travel.

Responsibilities

• Assist customers (virtually and onsite) in clinical environments, educating patients and clinicians and guiding care with fitting techniques.
• Develop broad-based technical and clinical knowledge of Ottobock orthotic portfolio to educate customers on indications and procedures.
• Support customers via phone or MS Teams with product troubleshooting.
• Collaborate with Education Team to develop and deliver educational curriculum, including webinars and regional trainings.
• Train internal Territory Sales Managers on product features and functions for field sales strategy.
• Provide technical input to internal departments and assist with orthotic development projects.

Skills

ABC Certified Orthotist

Orthotic technology experience

Communication skills

Travel readiness

MS Office

Virtual platforms

Tools

MS Office

Virtual platforms

Job description

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Location: Remote, US

Contract Type: regular

Scope of employment: full-time

Contact Information:

Job ID: 8530

Summary Statement

For more than a century, Ottobock has pursued the mission of helping people living with limb loss, limb difference, or mobility challenges maintain or regain their freedom of movement. We do this through the development of leading prosthetic, orthotic, and wheelchair innovation, and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 1,000 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.

The Professional and Clinical Services Team (PCS) North America is seeking a highly motivated ABC Certified Orthotist for the role of Clinical Specialist, Orthotics – East Region.

The ideal candidate will be in the East region of the U.S. The purpose of this position is to provide clinical and technical expertise, education, and product training to internal and external customers to grow the orthotics business unit. The Clinical Specialist is one of few employees here at Ottobock that is a Certified Orthotist. Trained and certified to properly fit our orthotic componentry, the Clinical Specialist serves as the clinical connection between our orthotic products, internal departments, customers, and end-users.

Duties & Responsibilities

• Assist customers (both virtually and onsite) in the clinical environment by educating patients and clinicians, directing care, and conducting trials to support clinical application of our orthotic products and fitting techniques.
• Develop broad-based technical and clinical knowledge & experience with our Ottobock orthotic portfolio to educate our customers on fitting indications and procedures.
• Support customers via phone or MS Teams with product troubleshooting measures.
• Assist with patient care activities & manage complex fittings via strategic visits (onsite and virtual) with our customers.
• Collaborate with our Education Team to develop and deliver educational curriculum, including online education, live webinars, onsite clinical seminars, regional trainings at remote locations, as well as technical presentations and workshops at various professional association meetings and our NA headquarters in Austin, TX.
• Train and onboard internal Territory Sales Managers on product features and functions to outline a successful sales strategy in the field.
• Provide internal education and clinical expertise for our Reimbursement, Technical Support and Customer Service Departments.
• Act as a liaison for information transfer between customers and Professional Clinical Services, Marketing, Sales, and Product Management Departments. This includes technical input for current or future orthotic development projects.
• Provide technical support to our custom fabrication department as needed.
• Create technical and clinical resources, articles, or other professional documents for various Ottobock products and fitting techniques for internal and external use, publication, etc.

Qualifications

• Must be ABC Certified Orthotist
• Experience with advanced orthotic technology and complex fittings
• Strong communication skills, both verbal and written
• Willingness to travel 60–75% domestically with occasional international travel
• Confident presenting and delivering trainings
• Strong project management and organizational skills
• Ability to manage multiple priorities and deadlines
• Critical thinking and problem-solving skills
• Self-motivated with ability to work independently and collaboratively
• Adaptable and flexible in changing environments
• Professional interaction with internal and external stakeholders
• Proficiency with Microsoft Office and virtual platforms
• Ability to sit for extended periods and occasionally lift up to 50 pounds
• Must be currently located in Eastern Region of U.S.

Compensation Data

Salary Disclosure: $105,000-$115,000 base salary, plus bonus eligibility. Actual compensation will depend on experience, skills, and qualifications.

• Medical
• Vision
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%
• Paid parental leave

Diversity at Ottobock

We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified.

Your future at Ottobock

Ottobock’s products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock’s mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988.

Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.