Clinical Specialist, Interventional Technologies - Utah

Haemonetics; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading medical device company is seeking a clinical support specialist to enhance patient care through innovative solutions. The role requires engaging with clinical staff, resolving product issues, and educating on the latest technologies in the medical field. Strong interpersonal and analytical skills are essential, along with a background in the medical device industry. The position offers opportunities for professional growth and frequent travel within the United States.

Qualifications

• 5+ years in the medical device industry.
• Strong clinical orientation, especially in interventional settings.
• Medical training preferred (e.g., RN, NP).

Responsibilities

• Collaborate with sales management for patient outcomes.
• Provide clinical support and education on products.
• Identify clinical needs of customers.

Skills

Excellent interpersonal skills

Ability to influence clinician types

Analytical with financial acumen

Excellent communication skills

Attention to detail

Knowledge of medical device market

Previous industry experience

Knowledge of MS Office systems

Education

Bachelors of Arts or Science

Job description

Overview

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Responsibilities

• Collaborates with sales management to provide good case coverage and clinical outcomes for patients.
• Serves as the primary clinical resource for clinical support in the areas of coverage troubleshooting and in-service education for company products.
• Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion.
• Demonstrates the ability to link clinical data to key messaging.
• Meets with existing and potential customers to identify their clinical needs, goals and constraints related to patient care and provide creative and feasible solutions using company products.
• Collaborates and communicates account and other requested information to sales team on a daily basis.
• Share insights on competitive products or on account issues, opportunities with appropriate colleague. Educates the customer on the merits and proper clinical usage of company products.
• Oversee local education and training activities including coordination and set up of programs, procedural troubleshooting, and coordination and facilitation of staff education.
• Identify, establish, and maintain productive working relationships with key decision makers, customers and their staff, and administrative staff, etc.
• Support monitoring of product inventory levels.
• Other Duties as assigned

Qualifications

Education

Required: Bachelors of Arts or Science

Medical training (RT, RCIS, Surgical tech, RN, NP, or first assistant) preferred

Years of Experience

5+ Directly related experience of the medical device industry. Strong clinical orientation, experience with products for use in interventional cardiology, electrophysiology, vascular or cardiac surgery.

Training/Certifications

None

Skills

• Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types.
• Ability to persuasively communicate and tailor the Vascular Closure Value Proposition.
• Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line).
• Ability to maintain a good working relationship while dealing with sensitive and confidential matters.
• Excellent verbal and written communication skills.
• Attention to detail to maintain records and process reports.
• A thorough knowledge of the medical device market, products, and territory's customer base.
• Emotional intelligence to manage their schedule effectively and efficiently.
• Previous industry experience preferably in the Cardiovascular space calling on Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, administrators, and clinical staff members.
• Previous experience with vessel closure is preferred.
• Previous experience providing clinical education and training to staff members is preferred.
• Values Teamwork and collaboration internally and externally with customers.
• Knowledge of MS Office systems.

Physical Demands

Sitting; remaining in a seated position. - Occasional
Standing; walking; reaching with hands and arms; and stooping, kneeling, crouching, or crawling. - Constant
Lifting/moving up to 10 pounds. - Constant
Fine manipulation; picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation. - Constant
Keyboarding; entering text or data into a computer or other machine by means of a keyboard. - Frequent
Exposure to moving mechanical parts, vibration and/or moderate noise levels. - Constant
Exposure to hazardous chemicals or other materials. Frequent
Exposure to blood. - Frequent

Travel Expectations

Regular Domestic: 25-50%

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