Clinical Specialist - Interventional Technologies, San Antonio

Haemonetics; San Antonio (TX); On-site; USD 85,000 - 160,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Flexible time off

Paid holidays and vacation

Health and welfare benefits

Job summary

Haemonetics in San Antonio, TX seeks a skilled clinical specialist to support case coverage and deliver superior patient outcomes. You will act as the primary clinical resource for product education and troubleshooting, engaging with clinicians to discuss latest product developments and clinical data.

Responsibilities include identifying customer needs, collaborating with sales, and coordinating staff education while maintaining strong relationships with decision-makers and hospital staff.

Qualifications

• 5+ Directly related experience in the medical device industry.
• Strong clinical orientation with experience in interventional cardiology, electrophysiology, vascular or cardiac surgery.

Responsibilities

• Collaborates with sales management to provide coverage and clinical outcomes for patients.
• Serves as primary clinical resource for support, troubleshooting and in-service education for company products.
• Informs customers on product, therapy and technology developments through procedural discussions.
• Identifies customer clinical needs and provides feasible solutions using company products.
• Oversees local education and training programs and coordinates staff education.

Skills

Interpersonal skills

Clinical orientation

Verbal communication

Written communication

Attention to detail

Teamwork

Financial acumen

Time management

Cardiovascular product experience

Industry experience

Education

Bachelor’s degree in science or arts

Medical training (RT, RCIS, Surgical tech, RN, NP, or first assistant) preferred

Tools

MS Office

Job description

Job Details

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Essential Duties

• Collaborates with sales management to provide good case coverage and clinical outcomes for patients.
• Serves as the primary clinical resource for clinical support in the areas of coverage troubleshooting and in-service education for company products.
• Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion.
• Demonstrates the ability to link clinical data to key messaging.
• Meets with existing and potential customers to identify their clinical needs, goals and constraints related to patient care and provide creative and feasible solutions using company products.
• Collaborates and communicates account and other requested information to sales team on a daily basis.
• Share insights on competitive products or on account issues, opportunities with appropriate colleague. Educates the customer on the merits and proper clinical usage of company products.
• Oversee local education and training activities including coordination and set up of programs, procedural troubleshooting, and coordination and facilitation of staff education.
• Identify, establish, and maintain productive working relationships with key decision makers, customers and their staff, and administrative staff, etc.
• Support monitoring of product inventory levels.
• Other Duties as assigned

Supervisory Responsibilities

None

Qualifications

Education

Required: Bachelors of Arts or Science

Medical training (RT, RCIS, Surgical tech, RN, NP, or first assistant) preferred

Years of Experience

5+ Directly related experience of the medical device industry. Strong clinical orientation, experience with products for use in interventional cardiology, electrophysiology, vascular or cardiac surgery.

Training/Certifications

None

Skills

Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types.

• Ability to persuasively communicate and tailor the Vascular Closure Value Proposition.
• Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line).
• Ability to maintain a good working relationship while dealing with sensitive and confidential matters.
• Excellent verbal and written communication skills.
• Attention to detail to maintain records and process reports.
• A thorough knowledge of the medical device market, products, and territory's customer base.
• Emotional intelligence to manage their schedule effectively and efficiently.
• Previous industry experience preferably in the Cardiovascular space calling on Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, administrators, and clinical staff members.
• Previous experience with vessel closure is preferred.
• Previous experience providing clinical education and training to staff members is preferred.
• Values Teamwork and collaboration internally and externally with customers.
• Knowledge of MS office systems.

Physical Demands

• Sitting; remaining in a seated position. - Occasional
• Standing; walking; reaching with hands and arms; and stooping, kneeling, crouching, or crawling. - Constant
• Lifting/moving up to 10 pounds. - Constant
• Fine manipulation; picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation. - Constant
• Keyboarding; entering text or data into a computer or other machine by means of a keyboard. - Frequent
• Exposure to moving mechanical parts, vibration and/or moderate noise levels. - Constant
• Exposure to hazardous chemicals or other materials. Frequent
• Exposure to blood. - Frequent

Travel Expectations

Regular Domestic: 25-50%

Pay Transparency

The pay range for this role is:

$85,000.00-$160,000.00/Annual

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, job-knowledge, skills, and experience in prior relevant roles.

Incentives may also be provided as part of Haemonetics’ employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.

In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.

Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7778, Monday through Friday, 7:30 a.m. – 5 p.m. ET or email [e-mail].

Applicants must be legally authorized to work in the United States. Haemonetics will not provide employment visa sponsorship for this position, either now or in the future.

EEO Policy Statement

EEO Policy Statement