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A leading company in the medical device sector is seeking a Clinical Specialist III to support sales and clinical services across diverse accounts. The role requires strong clinical knowledge, communication skills, and the ability to forge relationships with healthcare professionals. Responsibilities include educating clients, driving sales strategies, and providing technical assistance to ensure effective use of products. Applicants should possess relevant experience in clinical settings and show a commitment to customer satisfaction.
2 days ago Be among the first 25 applicants
As a member of the sales territory team, the Clinical Specialist III will demonstrate a comprehensive understanding of principles, concepts, practices and standards related to the therapies in which they support. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and customers. The incumbent will develop solutions to complex problems, perform work that involves a high degree of independence, and exercise sound judgment in planning, organizing, and executing work while continually seeking to improve territory efficiency. Responsibilities include leading revenue generating projects to support account ownership; developing and maintaining in-depth knowledge of assigned accounts and customers, including competitor activity; demonstrating high quality service and clinical competency to accounts; delivering educational projects as directed; training new Clinical Specialists; providing technical, clinical, and programming assistance primarily in support of Territory Managers; assisting Territory Managers in after-hours call support and activities; integrating into accounts, building trust, and establishing strong rapport with customers; demonstrating proficiency in complex programming and case support; working seamlessly with Territory Managers allowing them increased selling time; fostering high trust relationships with colleagues including the regional teams and area leadership; contacting, visiting and engaging clients and potential clients in the company’s products while addressing any client questions and concerns; providing medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting; conducting evaluations and developing sales strategies for capital equipment opportunities within accounts; collecting and studying information about new and existing products and monitoring competitor sales, prices and products; providing feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices; using clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understanding of the complete product line; attending trade shows where new products and technologies are showcased; complying with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments; maintaining positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Required qualifications include an Associates degree, Technical certification or an equivalent combination of education and work experience; 5 or more years of experience working with patients in a clinical setting; 3 or more years of experience working in the medical devices industry, including some experience with inventory management; exceptional clinical competence; ability and willingness to travel within assigned area on a regular basis; capable and willing to work an unpredictable schedule that may change on short notice; excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization. Preferred qualifications include a bachelor’s degree in biomedical engineering or related field.
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