Clinical Specialist I, CPT - Phoenix, AZ

Abbott; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Abbott in Phoenix, AZ is seeking a Clinical Specialist I, CPT to join the Neuromodulation team. You will provide technical clinical expertise and support the sales process to colleagues, customers and potential customers while traveling up to 25%.

Working under general direction with sales teammates, you will help identify sales opportunities by building competency and trust with physicians and staff, performing programming and case support, and delivering training and in-services.

Qualifications

• Bachelor's degree in biomedical engineering or related field or an equivalent combination of education and work experience.
• 1 - 2 years' work experience.

Responsibilities

• Provides technical, clinical, and programming assistance, primarily in support of Territory Manager(s).
• Assist Territory Managers in after-hours call support and activities.
• Builds trust and relationships with accounts and customers.
• Proficient in complex programming, case support.
• Travel up to 25% within assigned region.

Skills

Clinical knowledge

Collaboration

Education

Bachelor's degree in Biomedical Engineering or related field

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Clinical Specialist I, CPT - Phoenix, AZ

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

Our team is actively recruiting for a Clinical Specialist I, CPT in Phoenix, AZ. As a member of the clinical support team, is responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.

What You'll Work On

• Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Assist Territory Managers in after-hours call support and activities.
• Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers.
• Proficient in complex programming, case support.
• Works seamlessly with Territory Manager(s) allowing them increased selling time.
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed.
• As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company's products and addresses any client questions and concerns.
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical in-services, training, and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.
• Ability to travel 25% within assigned region and/or outside assigned region.

Required Qualifications

• Bachelor's Degree in biomedical engineering or related field or an equivalent combination of education and work experience.
• 1 - 2 years' work experience, strong preference collaborating with pa