Clinical Specialist CRM - Charlottesville, VA

MDU Medtronic USA Inc; Virginia; On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition assistance

Employee stock purchase plan

Job summary

Medtronic plc is seeking a Cardiac Rhythm Management Clinical Specialist to support the Charlottesville territory. The role requires travel within the region and occasional after-hours coverage. A valid driver's license and insurance are required.

You will educate clinicians on CRM therapies, perform device checks, coordinate patient documentation, and collaborate with sales to meet objectives. This position offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma plus 6+ years of relevant experience, or an Associate’s Degree with 4+ years, or a Bachelor’s Degree with 2+ years in healthcare, field sales, or related math/science/compute domain.

Responsibilities

• Provide technical support for CRM devices and therapies, perform system checks and interrogations, assist with implants and troubleshooting.
• Coordinate operational support including patient documentation, inventory, and resources; manage programmer software and daily coverage logistics.
• Educate physicians and hospital staff on CRM products and solutions; onboard and develop new Clinical Specialists and Sales Representatives.
• Travel extensively within the territory to support customer clinics and meetings.

Education

Bachelor's degree

Associate’s degree

High School Diploma

Tools

SalesForce.com

Microsoft Office

Job description

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

POSITION DESCRIPTION

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and acting promptly. This role supports the Charlottesville territory and requires candidates to reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record that meets company standards are required. To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes.

RESPONSIBILITIES

Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training. Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs. Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives. Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions. Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives. Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes. Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving – approximate 80% of the time

Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance. Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support patient care and field-based responsibilities.

REQUIRED QUALIFICATIONS

• High School Diploma PLUS a minimum 6 years OR Associate’s Degree PLUS a minimum 4 years OR Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing

PREFERRED QUALIFICATIONS

• Bachelor's degree in nursing, life sciences, or biomedical engineering
• 2+ years in Cath lab, EP Lab, hospital/clinic with cardiology knowledge
• Thorough working knowledge of medical terminology and the medical device industry
• Expertise with Microsoft tools & other applications (i.e., SalesForce.com)
• Ability to meet vendor credentialing requirements
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. WORK AUTHORIZATION & SPONSORSHIP

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

BENEFITS & COMPENSATION

Salary ranges for U.S (excl. PR) locations (USD):USA: $72,000.00 - $90,000.00

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)

• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

EEO / DIVERSITY / INCLUSION

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

We are the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.