Clinical Specialist CRM - Burbank / Sherman Oaks

MDU Medtronic USA Inc; California; Sur place; USD 72 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) plan

Paid time off

Employee stock purchase plan

Résumé du poste

Medtronic plc is seeking a Cardiac Rhythm Management Clinical Specialist to provide technical and educational support across the Burbank/Sherman Oaks territory. The role requires residence within the area and frequent travel to customer accounts.

Candidates must meet driving, licensing, and physical requirements to support CRM devices and therapies. Responsibilities include system checks, implant support, physician education, and collaboration with sales leadership to meet objectives.

Qualifications

• High School Diploma plus minimum 6 years or Associate’s Degree plus minimum 4 years or Bachelor’s Degree plus minimum 2 years in healthcare, field sales, or related.
• Preferred: Bachelor's in nursing, life sciences, or biomedical engineering with 2+ years in Cath lab/EP lab.
• Experience with medical terminology and medical device industry.
• Proficiency with Microsoft tools and related applications.

Responsabilités

• Provide technical support for CRM devices and therapies, perform system checks, support implants, troubleshoot issues, and apply CRM field training.
• Coordinate operational support: patient documentation, inventory, equipment resources, programmer software, daily coverage logistics.
• Educate physicians, hospital staff, and field team members on CRM products and solutions; support onboarding of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs and market dynamics.
• Identify customer opportunities, support purchase orders, monitor trends, and provide feedback to achieve sales objectives.
• Maintain technical expertise by staying current on CRM products, therapies, and patient management offerings.
• Travel extensively within the assigned territory (approx. 80%), support clinics, hospitals, and meetings; drive as needed.

Connaissances

Technical support

Healthcare knowledge

Communication skills

Driving requirement

Formation

High School Diploma + 6 years

Associate’s Degree + 4 years

Bachelor’s Degree + 2 years

Outils

SalesForce.com

Description du poste

We anticipate the application window for this opening will close on - 16 Nov 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and acting promptly. This role supports the Burbank / Sherman Oaks territory and requires candidates to reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record that meets company standards are required. To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers.

RESPONSIBILITIES

• Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving – approximate 80% of the time.
• Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.
• Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support patient care and field‑based responsibilities.

REQUIRED QUALIFICATIONS

• High School Diploma PLUS a minimum 6 years OR Associate’s Degree PLUS a minimum 4 years OR Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing.

Preferred Qualifications

• Bachelor's degree in nursing, life sciences, or biomedical engineering 2+ years in Cath lab, EP Lab, hospital/clinic with cardiology knowledge.
• Thorough working knowledge of medical terminology and the medical device industry.
• Expertise with Microsoft tools & other applications (i.e., SalesForce.com).
• Ability to meet vendor credentialing requirements.
• Ability to coordinate/participate in numerous tasks/projects in a fast‑paced environment in an organized manner while meeting deadlines.

PHYSICAL JOB REQUIREMENTS

• Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.
• Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support patient care and field‑based responsibilities.
• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to be independently mobile.
• The employee is also required to interact with a computer, and communicate with peers and co‑workers.
• Able to lift 20 pounds.
• Extended periods of time doing computer‑based work.
• Hearing, sight and speaking ability.
• Ability to use computers.
• Ability to travel extensively by car and plane.
• Must have valid driver’s license for state of residency and active vehicle insurance policy.
• Sitting, standing 8 hours/day.
• Wear lead apron for long periods of time (2‑3hrs on average).
• Ability to operate a moving vehicle.
• Ability to work in Cath Labs and or O.R. with radiation exposure.
• Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work schedule.

U.S. WORK AUTHORIZATION & SUSPENSION

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise‑wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal‑level roles and above, where specialized expertise aligns with long‑term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

BENEFITS & COMPENSATION

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long‑term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well‑being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short‑term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non‑qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Base Salary ranges for U.S. (excl. Puerto Rico) at $72,000.00 – $90,000.00 (USD)
• In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP) providing the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

Benefits information and total rewards can be found at https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document¤t_page=admin/refcenter/index\&session_co_num=30601\&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees.

For further information about the E‑Verify program, please click here: http://www.uscis.gov/e-verify/employees

We are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise‑wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal‑level roles and above, where specialized expertise aligns with long‑term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here. In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here. The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

We can only succeed with the right people on our team. …

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