Clinical Specialist, CRM- Neptune, NJ

Medtronic plc; Eatontown (NJ); Remote; USD 80,000 - 90,000; Full time

Job summary

Medtronic plc in Eatontown, New Jersey is seeking a field-based Clinical Specialist to support Cardiac Rhythm Management (CRM) therapies. The role involves extensive travel (about 80%), patient care coordination, and collaboration with physicians, clinics, and sales teams within the territory.

You will provide technical support, education, and operational assistance across assigned accounts, while maintaining up-to-date knowledge of CRM products and therapies.

Qualifications

• High School Diploma or higher with 6+ years of related healthcare/field sales experience, or Associate's degree with 4+ years, or Bachelor's degree with 2+ years.
• Valid driver’s license and driving record meeting standards.
• Ability to travel extensively within the territory and meet vendor credentialing requirements.

Responsibilities

• Provide clinical and technical support for CRM devices and therapies, including device interrogations and troubleshooting.
• Support physicians and staff during CRM procedures and follow-up care.
• Educate healthcare professionals and field partners on CRM products and therapies.
• Coordinate territory operational activities, patient documentation, inventory management, and coverage logistics.
• Partner with sales reps and leadership to identify customer needs and support territory objectives.
• Monitor market activity and provide customer feedback to stakeholders.
• Maintain CRM product and tech expertise through ongoing training.
• Travel throughout the territory to support clinics, hospitals, and meetings.

Skills

Valid driver's license

Willingness to travel

Customer engagement

Weekend/after-hours coverage

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

Salesforce.com

Microsoft Office

Job description

Remote

Eatontown, New Jersey, United States of America

Full time

R81026

We anticipate the application window for this opening will close on - 11 Nov 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Cardiac Rhythm Management (CRM) portfolio delivers implantable pacing, defibrillation, and remote monitoring technologies that help clinicians manage cardiac rhythm disorders and improve patient outcomes. The team partners closely with physicians, electrophysiology labs, cath labs, clinics, and hospital staff to support therapy delivery, technical education, and ongoing patient management.

This field-based position supports the New Jersey territory and requires residence within the assigned geography. The role is primarily customer-facing and includes regular travel to hospitals, clinics, and customer accounts throughout the territory, with approximately 80% travel. Clinical Specialists participate in weekend, holiday, and occasional after-hours coverage to support customer and patient needs.

Support Cardiac Rhythm Management therapies and technologies by providing clinical expertise, technical support, customer education, and operational assistance across assigned customer accounts. This role partners with physicians, clinicians, and internal sales teams to optimize therapy adoption, deliver a high level of customer service, and support business objectives throughout the territory.

Primary Responsibilities

• Provide clinical and technical support for Cardiac Rhythm Management devices and therapies, including device interrogations, system checks, implants, and troubleshooting.
• Support physicians and clinical staff during procedures and follow-up care involving CRM technologies.
• Educate healthcare professionals and field partners on CRM products, therapies, and patient management solutions.
• Coordinate territory operational activities, including patient documentation, inventory management, equipment readiness, and coverage logistics.
• Partner with sales representatives and leadership to identify customer needs and support territory objectives.
• Monitor market activity and competitive trends and provide customer feedback to internal stakeholders.
• Maintain expertise in CRM products, therapies, software platforms, and emerging technologies through ongoing training and development.
• Travel throughout the assigned territory to support customer clinics, hospitals, meetings, and case coverage activities.

Required Qualifications

• High School Diploma and 6+ years OR Associate's Degree and 4+ years OR Bachelor's Degree and 2+ years of experience in healthcare, field sales, or roles utilizing complex mathematics, mechanical concepts, science, or computing.
• Valid driver's license with driving record that meets company standards.
• Active auto insurance and ability to travel extensively within the assigned territory.
• Ability to support weekend, holiday, and occasional after-hours customer coverage.
• Ability to meet vendor credentialing requirements.

Preferred Qualifications

• Bachelor's degree in Nursing, Life Sciences, or Biomedical Engineering.
• 2+ years of experience in a Cath Lab, Electrophysiology Lab, cardiology clinic, or hospital-based cardiology setting.
• Knowledge of medical terminology and the medical device industry.
• Experience with Microsoft Office applications and Salesforce.com.
• Experience supporting cardiac rhythm management, electrophysiology, or implantable cardiac device therapies.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$80,000.00-$90,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertain solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)

• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (https://www.medtronic.com/content/dam/medtronic-wide/public/united-states/employee-support-services/careers/la-county-legal-notice.pdf) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives

Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team

With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer

• Build a better future, amplifying your impact on the causes that matter to you and the world
• Grow a career reflective of your passion and abilities
• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first

Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies

No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world

Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care

Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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