Clinical Specialist, CRM- Boston

Medtronic plc; Boston (MA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with company match

Tuition assistance/reimbursement

Job summary

Medtronic plc is seeking a field-based Clinical Specialist to support Cardiac Rhythm Management (CRM) in the Greater Boston area. The role involves regular travel to hospitals and clinics, with a strong emphasis on education, device interrogations, system checks, and patient care coordination.

You will work with physicians, hospital staff, and field sales to drive territory objectives and enhance patient outcomes.

Qualifications

• Bachelor's degree with 2+ years in healthcare, field sales, mathematics, science or computing.
• Possession of a valid driver's license and ability to travel 80%+ of time.

Responsibilities

• Provide technical, clinical and sales support for Cardiac Rhythm Management products and therapies.
• Educate physicians, hospital staff, and field team members on CRM products and solutions.
• Coordinate patient documentation, inventory, equipment, programmer software, and daily coverage.
• Collaborate with sales leadership to address customer needs and territory objectives.
• Identify opportunities, support purchase orders, monitor competitive trends, and provide field feedback.
• Maintain CRM product expertise and assist onboarding of new clinical specialists and sales reps.

Education

Bachelor's Degree

Job description

We anticipate the application window for this opening will close on - 20 Nov 2026Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.A Day in the LifeThe Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM combines proven therapies with intelligent technology to support meaningful patient outcomes.This field-based position supports the Greater Boston territory and requires residence within the assigned area. The role involves regular travel to hospitals, clinics, and customer accounts, with approximately 80% travel and frequent independent driving.The Clinical Specialist provides technical, clinical, educational, operational, and sales support for Cardiac Rhythm Management products and therapies. This role works directly with physicians, hospital staff, customers, and field sales partners to support device implants, patient care, customer education, and territory objectives.Primary ResponsibilitiesProvide technical support for CRM devices and therapies, including device interrogations, system checks, implants, troubleshooting, and follow-up support.Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.Coordinate patient documentation, inventory, equipment resources, programmer software, and daily customer coverage.Collaborate with sales leadership and field partners to address customer needs and support territory sales objectives.Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable field feedback.Maintain technical expertise on CRM products, therapies, patient management solutions, and new product introductions.Support the onboarding and development of new Clinical Specialists and Sales Representatives.Participate in weekend, holiday, urgent, and occasional after-hours customer coverage based on business needs.Required QualificationsHigh School Diploma and 6+ years OR Associate's Degree and 4+ years OR Bachelor's Degree and 2+ years of experience in healthcare, field sales, complex mathematics, mechanical concepts, science, or computing.Valid driver's license, active auto insurance, and driving record that meets company standards.Ability to reside within the Ann Arbor, Michigan territory and travel approximately 80% to customer accounts.Preferred QualificationsBachelor's degree in nursing, life sciences, or biomedical engineering.2+ years of experience in a cardiac catheterization lab, electrophysiology lab, hospital, or clinic with cardiology knowledge.Working knowledge of medical terminology and the medical device industry.Experience with Microsoft applications and Salesforce.Ability to meet customer and hospital vendor credentialing requirements.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & SponsorshipAt Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.Recruitment Fraud AlertWe are aware of phishing scams targeting job seekers. Please keep the following in mind:Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [e-mail] .Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$72,000.00 - $90,000.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.