Clinical Specialist II

Abbott Laboratories; Daytona Beach (FL); On-site; USD 61,000 - 123,000; Full time

Benefits offered by this job

HIP PPO medical plan

Strong retirement plan

Tuition reimbursement

FreeU education benefit

Recognition in Fortune lists

Job summary

Abbott is a global healthcare leader advancing heart disease treatment through EP technologies. This role provides engineering, sales and clinical support to physicians and care teams, with a focus on complex mapping and ablation tools.

You will train healthcare professionals, deliver demonstrations, and contribute to market feedback while maintaining vendor credentials and performing regional case coverage.

Qualifications

• Bachelor’s degree in Bio-Medical Engineering or related healthcare field is required.
• Ability to become certified on EP products.
• Minimum of 6 months in Clinical Specialist position.
• Minimum of 2 years clinical experience (internal or external with industry competitor).
• Average of 15+ cases per month for 6–12 consecutive months as primary mapper.
• Primary mapper on complex cases for 6+ months with at least 3 complex cases in last 6 months.
• Ability to increase utilization of Abbott Advanced Mapping and Ablation Tools.
• Complete monthly sales activities at their accounts.
• Satisfy vendor credentialing requirements, including vaccination for COVID-19.

Responsibilities

• Acts as a clinical interface between the medical community and the business.
• Builds and sustains credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education and clinical support for EP products on an as-needed basis.
• Develops, leads and facilitates trainings and programs on EP products for healthcare professionals.
• Provides market feedback and guidance on next generation products.
• Provides regional EP procedural case coverage.
• Backs up EP Sales Representatives with sales support, regional trainings, data collection, trouble-shooting, and product in-service training.
• Continuously develops engineering, sales and technical skills relative to Arrhythmia Management strategy.
• Assists Training and Education with advanced seminars and materials.

Skills

Clinical Specialist experience

Relationship building

Product demonstrations

Education

Bachelor’s degree in Bio-Medical Engineering or related healthcare field

EP products certification

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You’ll Work On

Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products. Performs work that involves a high degree of independence. Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager.

• Acts as a clinical interface between the medical community and the business.
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education and clinical support in response to field inquiries on as-needed basis. Demonstrates a thorough command of all EP products, related product and technical knowledge, trends and players.
• Develops, leads and/or facilitates trainings and other programs on EP products to healthcare professionals.
• Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
• Provides regional EP procedural case coverage.
• Provides additional back-up support to EP Sales Representatives in the following areas:
  • Sales support;
  • Regional training seminars;
  • Clinical studies/data collection;
  • Trouble Shooting; and,
  • New product in-service training to physicians, nurses and sales representatives.
• Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.
• Assists Training and Education departments with advanced educational seminars, and the preparation of educational materials.
• Assists Sales with advanced product demonstrations to visiting physicians and sales personnel.
• Remains current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.
• Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.
• Performs related functions and responsibilities, on occasion, as assigned.

Required Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.
• Requires ability to become certified on EP products.
• Requires a minimum of 6 months in Clinical Specialist position.
• Minimum of 2 years clinical experience (internal or external with industry competitor).
• Achieves or exceeds expectations in most recent performance review.
• Requires an average of 15+ cases a month for 6-12 consecutive months as primary mapper.
• Primary mapper on complex cases for 6+ months (requires a minimum of 3 complex cases over last 6 months).
• Demonstrate ability to increase utilization of Abbott Advanced Mapping and Ablation Tools.
• Complete monthly sales activities at their Accounts.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please adviseHR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $61,300.00 - $122,700.00. In specific locations, the pay range may vary from the range posted.