Clinical Specialist

MedStar Health; Chicago (IL); Remote; USD 120,000; Full time

Job summary

A leading healthcare company is seeking a professional to provide technical support for the remed System, focusing on improving patient outcomes in a remote role with significant travel. Candidates should have a Bachelor's degree in a technical field and experience in clinical support in the medical device sector. Join a fast-growing team committed to enhancing care for patients with cardiopulmonary conditions.

Benefits

20% Annual Bonus

Qualifications

• 2+ years in a clinical support role with a medical device company preferred, especially in Cardiac Rhythm Management.
• IBHRE certification is preferred.

Responsibilities

• Provide technical support during implant of the remed System.
• Train hospital staff and support the sales process.
• Conduct therapy optimization during overnight sleep studies.

Skills

Communication

Collaboration

Responsibility

Education

Bachelor's Degree in a technical field

Job description

Respicardia

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Respicardia division of ZOLL Medical Corporation is focused on helping people with central sleep apnea get access to a therapy to restore a more normal breathing pattern during sleep and give them better quality of life. We develop breakthrough therapies for an impactful disease that is severely underdiagnosed and often untreated.

As we continue to grow, those who join our team will work alongside motivated people who care about others, put patients first and are dedicated to high-quality and innovative solutions.

Salary Details

Targeted Salary: $120,000

Targeted 20% Annual Bonus

Job Type / Location

Remote with travel; we're actively recruiting in Minneapolis, MN, Kansas City, MO, and Chicago, IL.

Job Summary

This position provides technical support during the implant of the remed System, and other technical support and training to improve patient outcomes.

Essential Functions

• Provide technical support during implant of the remed System
• Provide training to hospital staff during the opening of a new implanting center
• Provide technical support for therapy activation and titration
• Work closely with the Territory Manager (TM) to support all aspects of the sales process
• Support therapy optimization of the remed System during overnight sleep studies
• Train new customers to use the remed System programmer and to perform all aspects of device programming
• Work in a highly dynamic environment with an ever-changing schedule
• Maintain current vendor credentials to have access to customer facilities
• Provide remote technical support during scheduled "on-call" duties

Required/Preferred Education and Experience

• Bachelor's Degree preferably in a technical field required
• 2+ years in a clinical support role with a medical device company, preferably from the Cardiac Rhythm Management industry with extensive implant support experience required
• IBHRE certification Preferred

Knowledge, Skills and Abilities

• Ability to communicate effectively, orally and in writing
• Exceptional communication skills, both written and verbal
• Team-player mindset and willingness to collaborate
• Willing to take responsibility and act independently when necessary

Travel Requirements

• Ability to travel (including overnight stays) 80%

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.