Clinical Specialist

SurgiCor; Brentwood (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Job summary

Paycom - ATS is seeking a Clinical Specialist to support robotic-assisted orthopedic procedures using Mako, collaborating with surgeons and OR staff to ensure safe, efficient surgeries. The role involves hands-on system calibration, education, and ongoing documentation of case coverage and outcomes.

The ideal candidate will have a clinically minded, highly organized approach, strong communication skills, and a passion for advancing surgical innovation and precision medicine through ongoing

Qualifications

• Bachelor's degree required; fields preferred include Biomedical Engineering, Life Sciences, Kinesiology
• 2–4 years of medical device, surgical support, or clinical education experience preferred
• Experience in orthopedic or robotic-assisted surgery highly desirable

Responsibilities

• Provide intraoperative case support and technical expertise for robotic-assisted surgeries
• Prepare, calibrate, and maintain robotic systems, instruments, and related equipment
• Educate and train operating room personnel on proper use and care of Mako systems
• Document case coverage, utilization metrics, and surgeon feedback per company protocols
• Collaborate with sales to support product demonstrations and training programs

Skills

Technical aptitude

Communication skills

Problem-solving

Organizational skills

Microsoft Office

Data reporting

Education

Bachelor's degree in Biomedical Engineering / Life Sciences / Kinesiology

Job description

Position SummaryThe Clinical Specialist plays a key role in supporting robotic-assisted orthopedic procedures, ensuring optimal use of Mako technology and promoting superior surgical outcomes. This role partners closely with surgeons, clinical teams, and field operations to provide hands-on technical expertise, procedural guidance, and educational support throughout all phases of the surgical workflow.The ideal candidate is clinically minded, highly organized, and thrives in an operating room environment. This position requires strong communication skills, a proactive approach to case management, and a passion for advancing surgical innovation and precision medicine.Key ResponsibilitiesProvide intraoperative case support and technical expertise for Mako Robotic-Arm Assisted surgeries.Prepare, calibrate, and maintain robotic systems, instruments, and associated equipment before, during, and after cases.Partner with surgeons and OR staff to ensure seamless procedural execution and adherence to clinical best practices.Serve as a resource for product knowledge, procedural workflows, and system troubleshooting.Educate and train operating room personnel on the proper use and care of Mako systems and instrumentation.Document case coverage, utilization metrics, and surgeon feedback in compliance with company reporting protocols.Collaborate with the sales team to support product demonstrations, surgeon onboarding, and training programs.Participate in new site installations, launch planning, and hospital staff orientation sessions.Maintain up-to-date knowledge of orthopedic anatomy, surgical techniques, and robotic applications.Support ongoing professional education and contribute to clinical research or data collection as needed.Key Performance Indicators (KPIs)Case coverage accuracy and timeliness.Surgeon and staff satisfaction ratings.System utilization and procedural efficiency.Training completion and certification milestones.Compliance with documentation and service standards.Compensation and BenefitsCompetitive base salary plus field performance incentives.Comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid time off.Company-provided tools, training, and opportunities for advancement to Senior Clinical Specialist or Mako Trainer roles.QualificationsEducation: Bachelor’s degree required; preferred fields include Biomedical Engineering, Life Sciences, Kinesiology, or related discipline.Experience:2–4 years of experience in medical device, surgical support, or clinical education preferred.Experience in orthopedic or robotic-assisted surgery highly desirable.Background in operating room or hospital environments required.Skills & Competencies:Strong technical aptitude and understanding of surgical workflows.Excellent communication and interpersonal skills with the ability to build credibility in the OR.Analytical mindset with strong problem-solving and troubleshooting abilities.Highly organized with strong attention to detail and follow-through.Proficient in Microsoft Office and data reporting systems.Physical and Travel RequirementsAbility to lift and transport up to 40 lbs. of equipment.Frequent travel within assigned region to provide case support and attend training sessions.Flexibility to work early mornings, evenings, or weekends based on surgical schedules.Must comply with all hospital credentialing and vaccination requirements.