Clinical Social Worker: Crisis & Care Coordination

UCSF Health; San Francisco (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

UCSF Health is seeking a Clinical Social Worker to provide psychosocial assessments, crisis intervention and discharge planning for patients with complex needs. You will collaborate with the care team to connect patients and families with community resources and funding sources.

The role requires leadership in education, program planning, and supervision for licensure in compliance with California BBS. This position emphasizes trauma‑informed care, advocacy, and culturally sensitive support

Qualifications

• Master’s degree from a CSWE accredited school of Social Work.
• Current California State License of Clinical Social Work in good standing (CSW III).
• Experience (internship/career) in a healthcare, mental health, and/or child protection working with children and families.
• Experience in crisis de-escalation and trauma informed care.
• Knowledge and abilities essential to the successful performance of the duties assigned to the position.
• Demonstrates resourcefulness, effective written and oral communication, diplomacy, and organizational and analytic skills.
• Self-directed, assertive and creative in problem solving, systems planning and patient care management in a high-volume work environment.
• Ability to work effectively and collaboratively with interdisciplinary teams.
• Proficient text/pager, telephone, and computer skills including the use of the internet.
• This position requires flexibility to orient and work at all UCSF Medical Center locations.

Responsibilities

• Provide psychosocial assessment, crisis intervention, counseling, information, referral and linkage to community referrals for patients, their families and staff.
• Active member of the interdisciplinary team, specifically on complex psychosocial cases, contributing to team goal setting and plan of care.
• Inpatient CSWII/III develops and implements a safe discharge plan while the outpatient CSWII/III facilitates continued care planning.
• Assess, intervene with and report domestic violence, child/elder abuse and other reportable situations in accordance with legal mandates and UCSF policy and procedure.
• Screen for suicidal/homicidal ideation and follow legal mandates, UCSF policy and procedures to assure patient safety.
• Consult on challenging custody issues to clarify decision‑making capacity and coordinate Advance Health Care Directive/POLST processes.
• Knowledge and utilization of the Diagnostic and Statistical Manual (DSM).
• Knowledge and skill with substance use and dependence assessment and intervention strategies, mental illness, end of life/bereavement, benefits and entitlements, and adjustment to illness.
• Complies with Department standards for timely submission, accuracy and completeness of documentation in the Medical Record and collects all required statistical data.
• Facilitates patient and family groups and coordinates meetings with the interdisciplinary team.

Skills

Crisis intervention

Interdisciplinary teamwork

Effective communication

Trauma-informed care

Patient advocacy

Education

Master’s degree in Social Work (CSWE accredited)

Tools

Computer skills

Pager/phone

Job description

UCSF Health is seeking a Clinical Social Worker to provide psychosocial assessments, crisis intervention and discharge planning for patients with complex needs. You will collaborate with the care team to connect patients and families with community resources and funding sources.

The role requires leadership in education, program planning, and supervision for licensure in compliance with California BBS. This position emphasizes trauma‑informed care, advocacy, and culturally sensitive support