Clinical Sleep Navigator

MedBridge Healthcare LLC; Baltimore (MD); On-site; USD 50,000 - 55,000; Part time

Job summary

Pivotal Health in Baltimore, MD seeks a part-time Clinical Sleep Navigator to guide patients through sleep health journeys. You will coordinate care with physicians, educate on sleep disorders, and support diagnostic testing and treatment adherence.

Responsibilities include coordinating home sleep apnea testing, documenting in EMR, and ensuring patient engagement with care plans. Maryland-licensed RRT/RPSGT credentials and strong communication are essential.

Qualifications

• Licensed Maryland RRT/RRT-SDS or RPSGT required.
• Experience in healthcare, patient coordination, or sleep medicine.
• Strong interpersonal and communication skills.
• Ability to educate patients on treatment adherence.
• Experience with EMR/EHR systems.

Responsibilities

• Coordinate care and educate patients on sleep disorders.
• Facilitate home sleep apnea testing and in-center studies.
• Monitor adherence and treatment effectiveness.
• Follow up on physician orders and care plans.
• Assist with portal enrollment and patient engagement.
• Collaborate with clinicians to ensure seamless care transitions.
• Maintain accurate records in EMR systems.

Skills

Interpersonal skills

Patient coordination

Communication skills

Multitasking

Education & motivation

Education

Licensed RRT in Maryland

Licensed RRT-SDS in Maryland

Licensed RPSGT in Maryland

Tools

EMR/EHR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Sleep Navigator

Part Time Baltimore, MD, US

Salary Range: $36.00 To $40.00 Hourly

Make a Difference in Patients' Lives Every Day

Are you passionate about helping people improve their health and quality of life? Pivotal Health is seeking a compassionate, patient-focused Patient Coordinator / Sleep Health Navigator to serve as a key partner in guiding patients through their sleep health journey.

In this role, you'll work closely with physicians, healthcare teams, patients, and caregivers to coordinate care, educate patients on sleep disorders, facilitate diagnostic testing, and support treatment adherence. If you thrive in a fast-paced healthcare environment and enjoy building meaningful relationships while improving patient outcomes, we'd love to hear from you.

What You'll Do

Patient Care & Navigation

• Guide patients through the diagnosis and treatment process for sleep disorders.
• Coordinate home sleep apnea testing and in-center sleep studies.
• Educate patients on sleep health, treatment options, and prescribed therapies.
• Monitor patient compliance and treatment effectiveness.
• Follow up with patients regarding physician orders and care plans.
• Assist patients with portal enrollment and ongoing engagement.
• Partner with healthcare providers to ensure seamless care transitions following hospital discharge.

Care Coordination

• Collaborate with physicians, case managers, nurses, and other healthcare professionals.
• Review daily patient admissions and identify eligible patients for services.
• Maintain accurate records and documentation within electronic medical record systems.
• Track patient outcomes, treatment progress, and satisfaction metrics.
• Serve as a resource for patients and their families regarding sleep health and treatment plans.

Quality & Program Support

• Support quality improvement initiatives and patient satisfaction goals.
• Maintain compliance with company policies and healthcare regulations.
• Participate in professional development and ongoing training.
• Contribute to the continued growth and success of our sleep health programs.

What We're Looking For

Required Qualifications

• Licensed RRT, RRT-SDS, or RPSGT in the state of Maryland.
• Experience in healthcare, patient coordination, case management, sleep medicine, respiratory care, or a related clinical field.
• Strong interpersonal and communication skills.
• Ability to educate and motivate patients regarding treatment adherence.
• Experience working with electronic medical records (EMR/EHR) systems.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities while maintaining a high level of patient service.

Preferred Qualifications

• Experience working with sleep disorder patients or sleep testing programs.
• Knowledge of sleep apnea, PAP therapy, and sleep health best practices.
• Background in patient education, care navigation, or healthcare coordination.
• Clinical certification or related healthcare credentials preferred.

Why Join Pivotal Health?

• Make a direct impact on patient health outcomes
• Work alongside dedicated healthcare professionals
• Growth and development opportunities
• Collaborative, mission-driven culture
• Meaningful work that improves lives every day

Physical Requirements

• Ability to sit, stand, walk, and use standard office equipment throughout the workday.
• Ability to occasionally lift up to 25 pounds and, on occasion, up to 50 pounds.

Equal Opportunity Employer

Pivotal Health is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.