Clinical Site Relationship Coordinator

Medasource; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Medasource seeks a Site Relationship Coordinator to coordinate multicenter clinical studies and act as the primary liaison between sites and internal teams.

You will monitor site enrollment, data entry status, and performance metrics while supporting about 20 active sites with strong organizational skills and communication.

Qualifications

• Bachelor's degree in Life Sciences or related discipline.
• 3-5 years of clinical research, clinical operations, or life sciences experience.
• Experience supporting multi-site clinical studies.
• Strong communication and relationship management skills.
• Experience creating and analyzing study metrics, dashboards, or performance reports.
• Highly organized with the ability to manage multiple priorities.
• GCP knowledge and experience.

Responsibilities

• Serve as operational liaison between study sites and internal stakeholders.
• Monitor site performance, enrollment progress, data entry status, and communications.
• Collaborate with CRMs, CRAs, Project Managers and leadership.
• Identify trends and escalate issues to appropriate teams.
• Support approximately 20 active clinical trial sites.

Skills

Strong communication

Relationship management

Data analysis

Organization

Problem solving

GCP knowledge

Education

Bachelor's degree in Life Sciences

Tools

CTMS

EDC

Job description

The Site Relationship Coordinator serves as a centralized communication, coordination, and site engagement resource supporting a network of clinical sites participating in multicenter in vitro diagnostics (IVD) clinical studies. Reporting to the Associate Director, Clinical Affairs, this role is responsible for maintaining visibility across site performance, enrollment progress, data entry status, operational challenges, and communication activities to help drive consistency and efficiency across active clinical studies.

Working closely with Clinical Research Managers (CRMs), Clinical Research Associates (CRAs), Project Managers, and Clinical Affairs leadership, the Site Relationship Coordinator acts as the primary operational liaison between study sites and internal stakeholders. The individual identifies trends, tracks key performance metrics, facilitates communication, and ensures issues are escalated to the appropriate teams for resolution.

This position is ideal for a highly organized, relationship-focused professional who enjoys working across multiple stakeholders and using data to improve operational performance.

This is a coordination-focused role rather than a traditional monitoring position. The ideal candidate is a strong communicator who enjoys building relationships, solving problems, and driving accountability across multiple sites. Success in this role requires excellent organizational skills, critical thinking, and the ability to independently manage competing priorities while supporting approximately 20 active clinical trial sites.

Skill Set Requirements:

• Bachelor's degree in Life Sciences or related discipline.
• 3-5 years of clinical research, clinical operations, or life sciences experience.
• Experience supporting multi-site clinical studies.
• Strong communication and relationship management skills.
• Experience creating and analyzing study metrics, dashboards, or performance reports.
• Highly organized with the ability to manage multiple priorities simultaneously.
• Demonstrated problem-solving and critical thinking skills.
• GCP knowledge and experience

Nice to Haves:

• Experience working with IVD, diagnostics, medical device, or pharmaceutical clinical studies.
• Familiarity with GCP, FDA, and ICH guidelines.
• Experience working with CTMS, EDC, or other clinical systems.
• Relevant certifications: CCRA, CCRP, ACRP, and/or PMP
• Previous experience coordinating clinical sites or supporting CRA teams.