Clinical Shift Coordinator-ED Full time Nights

Northwestern Medicine; Huntley (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider is seeking a Clinical Shift Coordinator to oversee nursing care and staff in a fast-paced environment. This role requires a clinically competent RN with leadership skills, ensuring compliance with standards and promoting teamwork. The ideal candidate will have strong communication abilities and a commitment to patient safety.

Qualifications

• 3 Years RN experience required.
• American Heart Association Basic Life Support (BLS).
• Ability to assess and effectively use interpreter services when needed.

Responsibilities

• Oversees daily unit operations, staff, and care delivery.
• Coordinates and monitors patient care to ensure patient safety.
• Demonstrates effective coaching skills for staff.

Skills

Effective communication skills

Customer service skills

Telemetry competency

Education

BSN from an accredited Nursing school

Licensed RN in the State of Illinois

Job description

Description

Schedule: 3 days/week 6:00 PM-6:30 AM

Every third weekend rotation

3 Years of RN experience required.

2 or more years of experience in the Emergency Department preferred.

The Clinical Shift Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

A clinically competent, registered, professional nurse who prescribes, delegates, and coordinates nursing care to hospitalized patients through the nursing process of assessment, planning, intervention, implementation, and evaluation. Effectively interacts with patients, significant others, and other health team members, while maintaining ANA standards of professional nursing practice. This nurse functions in a leadership role, overseeing daily unit operations, staff, and care delivery, utilizing a staff-focused leadership model.

Responsibilities:

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate persons and resources to do so. Provides directions or help to patients and customers in finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, and improve and grow services provided.
• Demonstrates proficiency as a staff nurse and serves as a role model and resource to staff.
• Maintains awareness of unstable, complex, or high-risk patient conditions throughout the shift.
• Ensures appropriate assignment of care based on staff competency and patient acuity.
• Coordinates and monitors patient care to ensure patient safety.
• Collects, analyzes, and organizes patient care data for the unit.
• Oversees staff compliance with regulatory standards.
• Ensures services are adapted as needed to reflect age, culture, gender, race, nationality, religion, etc.
• Oversees documentation of key elements of patient care and national patient safety goals (restraints, verbal orders, abbreviations, etc.)
• Ensures initial admit orders are received by the end of the shift.
• Demonstrates knowledge of staffing requirements for the unit and ensures compliance with staffing matrix each shift. Consults with the manager when variances are anticipated.
• Oversees accurate completion of daily charges to ensure the unit receives all appropriate revenue.
• Contributes to cost reduction and supports interventions that promote unit cost effectiveness (LOS, HPPD, OT, flexible staffing, and use of alternative skill mixes).
• Oversees staff scheduling per unit and PCS guidelines.
• Documents appropriate staffing information and justifications in Optilink each shift.
• Checks staff timekeeping on shifts worked and oversees compliance with time and attendance policies.
• Oversees documentation of occurrences on shift and reports to Nursing leadership and risk management as appropriate.
• Ensures compliance with patient life safety standards including fire safety, handwashing, crash cart checks, etc.
• Oversees accurate accounting of unit equipment.
• Demonstrates effective oral, written, and listening skills with staff, physicians, patients, and families.
• Keeps all appropriate parties informed in a timely manner and understands 'chain of command' accountability.
• Completes leader rounding on assigned staff routinely and consistently.
• Provides input to and may assist with organization of staff meetings. Conducts staff huddles on shift.
• Collaborates with educators and managers to ensure appropriate and complete orientation of new staff. Identifies appropriate preceptors and assigns schedules to new staff.
• Participates in unit and PCS-based teams, work groups, and/or committees or shared governance councils. Demonstrates willingness to give 100% and voluntarily assists others.
• Keeps staff informed of unit initiatives and incorporates team/committee outcomes into practice.
• Ensures RN and PC staff work as a team to complete work on time and take uninterrupted meal breaks.
• Coordinates patient placement with Clinical Placement Nurse in a timely manner and with a positive, flexible attitude.
• Displays and upholds a 'welcoming spirit' for the unit by integrating students and resource team members.
• Develops open, functional working relationships with other units/physicians by understanding stakeholder complexities; maintains a hospital-wide perspective.
• Promotes an atmosphere of collective accountability for the Unit/Department.
• Performs weekend leadership rounding on all patients and assists the Clinical Manager during the week as needed.
• Contributes to annual employee performance evaluations and is present during the evaluation process.
• Conducts formal staff rounding regularly and follows up with new employees on shift as directed by the Manager.
• Contributes to minor disciplinary actions; may handle these independently with managerial approval. Provides feedback for staff development plans.
• Demonstrates effective coaching skills for staff.
• Participates in hiring interviews for shift staff.
• Uses retention strategies to recognize and reward staff on shift.
• Serves as a Qualified Observer to ensure annual competencies are completed by staff on their shift.
• Participates in quality improvement initiatives and displays knowledge of the PI process.
• Supports staff in incorporating evidence-based practices and research findings at the bedside.
• Oversees environment of care and regulatory readiness with all bodies.
• Acts as a shift leader accountable for embedding evidence-based and unit-specific tactics for patient satisfaction (Hourly Rounding, bedside shift report, discharge calls, and AIDET).
• Monitors and addresses chart audit findings at the employee level and provides follow-up.
• Other duties as assigned.

Qualifications

Required:

• 3 Years RN experience
• Licensed RN in the State of Illinois
• American Heart Association Basic Life Support (BLS)
• Telemetry competency
• Basic computer knowledge
• Effective communication skills in English, verbally and in writing
• Excellent customer service skills
• Works within Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice
• Ability to assess and effectively use interpreter services when needed

Preferred:

• 2+ years in relevant clinical specialty
• BSN from an accredited Nursing school
• Cert NRN
• Specialty certifications (e.g., CV-RN, CHFN, CCRN, PCCN, CNML, NE-BC) within 2 years

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer. We do not discriminate based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or other protected statuses.

We perform background checks, including criminal convictions if we offer you a job. Convictions do not automatically disqualify you; each case is considered according to state and federal guidelines.

Benefits

We offer a wide range of benefits to support employees' physical, emotional, and financial well-being. Visit our Benefits section to learn more.