Clinical Services Specialist, Dental Center

UC Health; Cincinnati (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Clinical Services Specialist for their Dental Center. This entry-level role is perfect for individuals passionate about patient care and support. As an ambassador of care, you will engage with patients, manage workflows, and ensure satisfaction before and after visits. Join a dedicated team committed to innovation and world-class care, where your contributions will directly impact the community. If you are eager to develop your skills and grow your career in a supportive environment, this is the opportunity for you.

Qualifications

• Minimum 2 years of experience in a healthcare setting.
• Ability to engage with patients and provide clear treatment instructions.

Responsibilities

• Support departmental workflows and ensure patient satisfaction.
• Coordinate patient services and manage schedules effectively.

Skills

Excellent customer service

Multitasking

Independence

Interpersonal skills

Training ability

Education

High School Diploma or GED

Associates Degree

Job description

Clinical Services Specialist, Dental Center

Join to apply for the Clinical Services Specialist, Dental Center role at UC Health

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for our community and patients from around the globe. Join our team to develop your skills, grow your career, build relationships with peers and patients, and help us be a source of hope for our community.

UC Health is committed to an inclusive, equitable, and diverse workplace.

This position serves as an ambassador of care for patients before and after visits, supporting clinics and providers. The role involves supporting departmental workflows, processes, and procedures to ensure consistency and patient satisfaction.

Location

Cincinnati, OH, United States

Qualifications

Minimum Required: High School Diploma or GED.
Preferred: Associates Degree.
Experience: Minimum 2 years; preferred 3-5 years.

Skills: Excellent customer service, multitasking, independence, interpersonal skills, and training ability.

Responsibilities

PATIENT POPULATION - (CLINICAL ONLY)

• Engage in appropriate communication, understand growth milestones, and give clear treatment instructions.
• Involve family/guardians, identify physical limitations, and respond to behavioral health issues.
• Interpret data, plan care, recognize signs of abuse or neglect, and perform treatments safely.

Administration

• Answer phones, manage calendars, communicate with patients, handle mail, prepare charts, and manage supplies.
• Train new staff as needed.

Scheduling

• Coordinate patient services, manage OR time, conduct pre-visit screenings, and communicate schedule changes.

Data Management

• Assist providers with documentation, maintain records, track forms, and perform audits.

Pre-Visit Planning, Preparation, and Registration

• Verify patient info, collect co-pays, relay prep instructions, create accounts, perform pre-authorizations, and register patients.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare