Clinical Services Manager, RN

Gentiva; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Gentiva is seeking a Clinical Services Manager, RN to lead our hospice team in San Antonio, TX. This role involves managing patient care, ensuring compliance with regulations, and supporting staff development. Join us to make a meaningful impact in the lives of patients and their families through compassionate care.

Benefits

Comprehensive Benefits Package

401k Plan

Tuition Reimbursement

PTO

Mileage Reimbursement

Professional Growth Opportunities

Qualifications

• At least 2 years of experience in hospice setting.
• Graduate of accredited school of nursing.
• Demonstrates knowledge of Medicare, Medicaid, and hospice regulations.

Responsibilities

• Oversee and manage patient care activities.
• Respond to phone referrals and triage medical concerns.
• Facilitate the Interdisciplinary Group meetings.

Skills

Knowledge of hospice principles

Compassionate communication

Clinical judgment

Education

Bachelor’s degree in nursing

Registered Nurse licensure

Job description

Join to apply for the Clinical Services Manager, RN role at Gentiva

1 week ago Be among the first 25 applicants

Join to apply for the Clinical Services Manager, RN role at Gentiva

Our Company
Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.

Overview
We're looking for a Clinical Services Manager, RN to join our hospice team. You will report directly to the Administrator of our hospice branch. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

About You

• At least 2 years of experience in hospice setting
• Current Registered Nurse licensure
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

ReqID: 2025-122638

Category: Single Site Ops and Clinical Leadership

Position Type: Full-Time

Company: Gentiva Hospice

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

Referrals increase your chances of interviewing at Gentiva by 2x

Get notified about new Clinical Services Manager jobs in San Antonio, TX.