Clinical Services Manager – MCS

Jobtailor; Vallejo (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Jobtailor is seeking an experienced RN to lead clinical quality improvement initiatives across multiple clinics in California. You will oversee governance, safety audits, and on-site CMS survey support while coaching teams to meet performance goals.

Requirements include an active RN license, 2+ years nephrology experience, and proven ability to translate medical information for lay audiences. Occasional travel and 3–4 days of on-site presence per week are expected.

Qualifications

• RN license required, with current license
• Minimum 2 years nephrology experience
• Experience leading clinical functions or managing nurses
• Experience teaching adults and communicating medical information in lay terms
• Intermediate Word, Excel, and PowerPoint skills
• Ability to travel regionally up to 75%
• On-site presence 3–4 days per week
• Ability to lift 5–50 lbs and perform physical tasks

Responsibilities

• Support clinics with rapid responses to adverse events and CMS surveys
• Complete safety snapshots and internal audits
• Coach teams on quality improvement plans and governance
• Provide onsite support during CMS surveys and regulatory inspections
• Ensure compliance with standards
• Conduct deep-dive coaching and upskilling sessions
• Focus coaching on clinical drivers like hospitalizations and patient safety
• Attend and participate in meetings
• Visit facilities in person as needed and remove barriers to performance
• Develop action plans with team members
• Collaborate with leadership to identify priority clinics
• Provide root-cause analysis to remove blockers
• Offer clinical outlier support focused on hospitalizations and quality
• Leverage support from various clinical roles

Skills

Clinical leadership

Adult learning

Quality improvement

Communication

Problem solving

Education

Bachelor's degree in associated field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Internet proficiency

Job description

• Support clinics through immediate response to adverse events and CMS surveys
• Complete safety snapshots and internal audits
• Coach teams on quality improvement plans and governance processes
• Provide onsite support for CMS surveys and other regulatory inspections
• Ensure compliance with relevant standards
• Conduct deep-dive coaching and upskilling sessions for clinic team members
• Focus coaching on clinical drivers such as hospitalizations and patient safety concerns
• Attend and actively participate in meetings
• Coach struggling teams and visit facilities in person as needed
• Complete action plans with team members
• Collaborate with leadership to identify priority clinics not meeting goals
• Remove barriers to performance improvement through root cause analysis and coaching
• Provide clinical outlier support focused on hospitalizations and quality
• Leverage support from various clinical roles
• Perform other duties as assigned

Requirements

• Clinical and prior leadership experience required: RN
• Education to commensurate with RN license
• Minimum 2 years nephrology experience
• Experience leading clinical function or managing nurses
• Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms
• Intermediate computer skills in Word, Excel, and PowerPoint
• Ability to create presentations and use the internet effectively
• Current license as RN
• Current driver’s license, reliable transportation, and vehicle insurance in the state of residence
• Regional travel up to 75% of the time
• Availability for evening and weekend work as needed
• On-site presence in facilities 3–4 days per week
• Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position
• Ability to lift 5 to 50 lbs unassisted
• Ability to stand, sit, stoop, walk, stretch, reach, and use full range of body motions
• Manual dexterity for specific equipment and ability to use a computer keyboard and peripherals
• Ability to differentiate colors on a test strip may be required
• Preferred: Bachelor’s degree in associated field
• Preferred: Experience in CQI methodology and techniques
• Preferred: Basic understanding of state and federal regulations and requirements
• Preferred: Current CPR certification
• Preferred: CNN or CSN, Bonet Certification within 2 years of employment

Core Competencies

Demonstrates strong clinical leadership and coaching abilities, with a focus on quality improvement and compliance in healthcare settings. Proficient in conducting audits, training teams, and ensuring adherence to regulatory standards.

Highest-signal resume keywords

• Registered Nurse (RN)
• Nephrology Experience
• Clinical Leadership
• Adult Learning Instruction
• Quality Improvement Methodology

Hard Skills

• Clinical Audits
• Coaching
• Root Cause Analysis
• Presentation Creation
• Technical Communication

Soft Skills

• Collaboration
• Problem-Solving
• Communication

Certifications & Qualifications

• Current RN License
• CPR Certification
• CNN or CSN Certification

Industry Keywords

• CMS Surveys
• Regulatory Compliance
• Quality Improvement Plans
• Clinical Governance
• Patient Safety

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Internet Proficiency