Clinical Service Manager, CAS - New Jersey

MDU Medtronic USA Inc; New Jersey; On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Sales Incentive Plan (SIP)

Health, Dental and Vision Insurance

401(k) with employer match

Job summary

Medtronic is seeking a field-based Clinical Specialist to lead regional clinical support for Cardiac Ablation Solutions. The role partners with sales, develops and executes strategies, and aligns resources with regional priorities while expanding adoption of ablation technologies.

The position requires strong electrophysiology experience, clinical leadership, and the ability to travel up to 50% within the territory. Competitive benefits and an incentive plan accompany base salary in the U.S.

Qualifications

• Bachelor's degree with 5+ years of relevant experience OR advanced degree with 3+ years.
• Experience supporting electrophysiology, cardiac rhythm management, cardiovascular therapies, or related clinical healthcare environments.
• Experience leading projects, programs, teams, or people in a clinical, sales, training, or healthcare setting.
• Ability to travel up to 50% within the assigned territory.

Responsibilities

• Lead regional clinical support programs and initiatives to optimize resources, strengthen customer engagement, and deliver clinical value.
• Partner with sales leadership to develop and execute strategies that support ablation solutions growth and business objectives.
• Align Clinical Specialist resources with regional priorities and customer support requirements.
• Coach, develop, and manage Clinical Specialists through performance management, goal setting, and individual development planning.
• Recruit, hire, and build a diverse pipeline of Clinical Specialist talent to support future business needs.
• Provide clinical guidance and technical support during electrophysiology ablation procedures and customer interactions.
• Facilitate training and education programs for field personnel, physicians, hospital staff, and allied health professionals.
• Manage operational responsibilities including reporting, credentialing, expense management, inventory utilization, and compliance‑related activities.

Skills

Electrophysiology experience

Clinical healthcare experience

Project leadership

Education

Bachelor's degree

Advanced degree

Job description

We anticipate the application window for this opening will close on - 13 Nov 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Cardiac Ablation Solutions (CAS) business is focused on advancing electrophysiology (EP) therapies through technologies, clinical expertise, and physician partnerships that support the diagnosis and treatment of cardiac arrhythmias. This role leads regional clinical support strategy and execution, partnering closely with sales and cross‑functional stakeholders to expand adoption of ablation solutions, optimize clinical resources, and deliver exceptional customer support. This position supports a designated geographic region and requires collaboration across hospital systems, electrophysiology laboratories, physicians, allied health professionals, and internal stakeholders. Work is field‑based with up to 50% travel throughout the assigned territory. This role is responsible for leading regional clinical support activities, developing Clinical Specialists, and driving execution of key Cardiac Ablation Solutions initiatives. The position serves as a strategic partner to sales leadership while maintaining a strong presence with customers, supporting complex electrophysiology procedures, advancing clinical excellence, and ensuring alignment with business priorities.

Primary Responsibilities

• Lead regional clinical support programs and initiatives to optimize resources, strengthen customer engagement, and deliver clinical value.
• Partner with sales leadership to develop and execute strategies that support ablation solutions growth and business objectives.
• Align Clinical Specialist resources with regional priorities and customer support requirements.
• Coach, develop, and manage Clinical Specialists through performance management, goal setting, and individual development planning.
• Recruit, hire, and build a diverse pipeline of Clinical Specialist talent to support future business needs.
• Provide clinical guidance and technical support during electrophysiology ablation procedures and customer interactions.
• Facilitate training and education programs for field personnel, physicians, hospital staff, and allied health professionals.
• Manage operational responsibilities including reporting, credentialing, expense management, inventory utilization, and compliance‑related activities.

Required Qualifications

• Bachelor's degree with 5+ years of relevant experience OR advanced degree with 3+ years of relevant experience.
• Experience supporting electrophysiology, cardiac rhythm management, cardiovascular therapies, or related clinical healthcare environments.
• Experience leading projects, programs, teams, or people in a clinical, sales, training, or healthcare setting.
• Ability to travel up to 50% within the assigned territory.

Preferred Qualifications

• Experience within Electrophysiology (EP) in a clinical, field support, or sales capacity.
• People leadership experience managing clinical, sales, education, or field‑based teams.
• Experience supporting electrophysiology ablation procedures in a hospital or laboratory environment.
• Experience delivering clinical education and training programs for healthcare professionals.
• Knowledge of cardiac ablation technologies, electrophysiology workflows, and physician engagement strategies.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. §214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co‑workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise‑wide workforce planning approach, U.S. work authorization sponsorship (H‑1B, TN, J, etc.) is offered exclusively for Principal‑level roles and above, where specialized expertise aligns with long‑term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Employment Authorization & Compliance

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here.

Benefits & Compensation

• Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$130,000.00- $140,000.00.
• In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
• The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long‑term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well‑being program).
• The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short‑term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non‑qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
• Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.

Company Culture

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives.

Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life‑changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life‑long learning.

Equality & Inclusion

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.