Clinical / Service Delivery Tech Engineer III, Medical Imaging

Kaiser Permanente; Hyattsville (MD); On-site; USD 75,000 - 110,000; Full time

Job summary

Kaiser Permanente in Hyattsville, MD seeks a Clinical / Service Delivery Tech Engineer III in Medical Imaging to assist with corrective repairs, routine preventive maintenance, acceptance testing, and installations of imaging systems and related equipment. The role supports electronic image transfer systems and maintains documentation with minimal oversight.

The candidate conducts maintenance and testing, collaborates across teams, and ensures proper standards while keeping inventory and

Qualifications

• Associates degree or vocational certificate in Electronic Service or related field is required.
• Minimum three (3) years of experience in medical technology field service with medical devices and systems, or a directly related field, OR four (4) years of experience in medical technology field service with medical devices and systems, or a directly related field.

Responsibilities

• Fosters effective relationships by providing resources and expertise to coworkers and members while adapting to change and feedback.
• Performs autonomous work, applies up-to-date expertise, and supports cross-functional collaboration to solve business problems.
• Maintains documentation in the maintenance management system and keeps inventory for medical devices and software with minimal oversight.
• Conducts ongoing preventative maintenance, inspections, functionality tests, and responds to maintenance requests with sound judgment.

Skills

Relationship building

Documentation

Preventive maintenance

Team collaboration

Education

Associates degree or vocational certificate in Electronic Service or related field

Tools

CMMS (Centralized Maintenance Management System)

Job description

Job Summary:

In addition to the responsibilities listed below, this position is responsible for assisting with standard and non-standard corrective repairs, routine preventive maintenance, and acceptance testing on all diagnostic imaging systems; preparing diagnostic imaging studies to be transferred to digital imaging environment with minimal day-to-day oversight; and performing installations of standard and non-standard diagnostic imaging systems, electronic image transfer systems, and associated equipment.

Essential Responsibilities:

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.

• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.

• Ensures that documentation is adequately maintained by: documenting ones action (e.g., maintenance, repairs, part replacement) in the centralized maintenance management system with reviews both during and at completion; documenting standards, procedures and protocols for all major processes and upholding all standards with minimal day-to-day oversight; and maintaining adequate parts of inventory for medical devices and software with minimal day-to-day oversight.

• Conducts ongoing preventative maintenance of medical equipment by: performing inspections and functionality tests of standard and non-standard medical equipment (e.g., integrated, interoperable) medical devices and software with minimal direction; assisting with scheduled preventative maintenance of routine and non-routine medical equipment and software (e.g., replacing parts) in collaboration with team members; responding to a variety of requests for maintenance that may require judgment and discretion; and maintaining comprehensive foundational awareness of the status of ongoing preventative maintenance activities, problems, and concerns.

Minimum Qualifications:

• Associates degree or vocational certificate in Electronic Service, or related field AND Minimum three (3) years experience in medical technology field service with medical devices and systems or a directly related field OR Minimum four (4) years of experience in medical technology field service with medical devices and systems, or a directly related field.

Preferred Qualifications:

• Certificate of Vendor Training involving directly related systems.

COMPANY: KAISER

TITLE: Clinical / Service Delivery Tech Engineer III, Medical Imaging

LOCATION: Hyattsville, Maryland

REQNUMBER: 1435855

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.