Clinical Security Officer I - Pueblo Regional Center

State of Colorado

Pueblo County (CO)

On-site

USD 30,000 - 39,000

Full time

9 days ago

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Job summary

Pueblo Regional Center, operated by the State of Colorado, seeks a CSO I to ensure safety and security for residents and staff. The role includes crisis intervention, safety care, and supporting staff through training and incident response.

Responsibilities include safety monitoring, incident reporting, and assisting with moves and life-safety tasks, with a requirement for a high school diploma and access to required certifications.

Qualifications

High school diploma or GED is required.
Preferred: Safety Care trainer certification and CPR knowledge.
Experience with de-escalation and conflict management is advantageous.

Responsibilities

Monitor safety and security for Waiver homes in Pueblo West.
Complete daily safety checks and report concerns to the team.
Collaborate with Quality Assurance to document incidents and improvements.
Respond to crises, perform Safety Care techniques as needed, and ensure staff safety.

Education

High school diploma or GED

Tools

Safety Care trainer certification

Job description

Department Information
This position is open only to State of Colorado residents
Please note: This recruitment may be used to fill multiple vacancies.

About Pueblo Regional Center:

Pueblo Regional Center (PRC) is one of three state-operated Regional Centers providing quality, specialized services and support to individuals with developmental disabilities by promoting growth, participation, contributions, and capabilities. PRC manages 9 group homes throughout the Pueblo West community, licensed to serve 68 individuals. PRC provides 24/7 care and treatment in a home‑like setting, while offering habilitative services and support in the areas of residential, day programming, therapies, and health and nutrition.

Description of Job

Summary Of Position

This position exists to provide crisis intervention, to ensure the physical safety and security of the persons served at PRC, its staff members, its property, and others. The position also provides training to the staff in order to teach them to provide a safe and secure environment as well.

This position is responsible for researching and purchasing home furnishings for group homes in accordance with safety specifications and needs, to include appliances, and house furniture. This position coordinates all (resident/home) moves within the agency to ensure safety and compliance.

This position is responsible for the development and oversight of disaster emergency plans which ensures that monthly fire drills are performed as scheduled, monthly disaster emergency plan in‑services are current, resident fire ratings are current, and required DFM monthly and quarterly documentation on life safety equipment is up to date for all the homes. This position is responsible for Life Safety audits and development of plans of correction.

Primary Job Duties

Safety Checks/House Monitoring:

Work involves monitoring for safety and security for Waiver homes in the community of Pueblo West.
Completes daily documentation of safety checks for all assigned areas this would also include emailing the required team to report any safety concerns or potential issues that may arise.
Work also includes working collaboratively with Quality Assurance in reporting incidents that are observed, and being able to provide insight as to how the situation evolved.
CSO I will also drive to numerous sites daily as described in the monitoring of the properties, staff and individuals.

Crisis Intervention:

Work duties include responding promptly to individuals in crisis. Assists in physical redirection; performing Safety Care maneuvers for individuals that need to be physically restrained, utilizing the least restrictive measures possible
Assisting in searching for individuals who have gone AWOL and returning them safely to the facility or transporting to/from hospital, correctional facility, etc.; searching the facility for dangerous objects, contraband, weapons, etc. and removing / storing safely when needed.
Utilizing practices in order to redirect an aggressive individual and to maintain a safe and orderly environment; ensuring the environment is safe so that aggressive individuals and agency staff are free from harm.
Occasional interfacing with law enforcement regarding individuals when needed

Training:

Work duties include training agency personnel in Safety Care, as a certified Safety Care trainer.
Providing support and feedback on an individual and group level in regards to observations that require immediate attention and or assisting the staff development team in scheduling on‑site training.
Will provide Safety Care based training on an as needed and ongoing basis to staff who have been identified by their supervisors as needing additional training

Other Duties as Assigned:

Performs minor maintenance tasks; assists with agency projects; assists in agency or individual moves
Develops and/or maintains databases for the department needs.
Works collaboratively with other agency departments to provide coverage or assistance as needed.

Education/Licensure/Certification/Experience

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

High school diploma or General Education Diploma (GED).

No Substitutions.

Employment history is calculated on a full‑time basis (40/hrs per week). Part‑time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

Preferred Qualifications

Experience utilizing verbal de‑escalation and motivational techniques.
Skilled in conflict management.
Strong work ethic, integrity and dependability.
Sound judgment and decision making skills.
Self control, composure and the ability to manage stressful situations.
Ability to verbally communicate clearly and willingness to do so respectfully
Ability to identify and act on changes, inappropriate activity, hazards or potential security breaches and verbally communicate pertinent information.
Ability to study information and recount events in a written, factual, concise, and legible method.
Experience in Behavioral Intervention, Physical Management, Safety Assessments, Environmental Checks, Training.
Possess the physical ability to successfully complete Safety Care and CPR
Able to lift arms above the head and kick as high as own waist
Possess the physical ability to successfully stabilize another person to accomplish a controlled takedown
Relevant years of state service experience.

Conditions of Employment

Full Background. CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers)
This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
Motor Vehicle Check, if the employee will drive a state‑owned vehicle, either in an on‑going capacity while performing their normal day‑to‑day job duties OR on occasion for training/meetings/client visits/etc.
Must possess a valid, non‑restricted Colorado Driver’s License.
Other Conditions of Employment specific to Program
Travel: Position must travel between work sites and transport individuals as needed. Position is required to use a State vehicle to transport residents. When not transporting individuals, this person may drive a State vehicle or choose to drive their own.
Shift Work: PRC is a 24/7 facility, therefore a person in this position must be available to work any shift, and/or any area meet agency needs. Schedule may change frequently to meet the needs of the agency, department and/or individuals.
Must demonstrate the ability to lift 50 lbs., bend, kneel, squat, etc, and perform interventions proficiently throughout employment.
Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
Disclose that information on the application.
Explain why the prior termination or resignation should not disqualify you from the current position.
Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation

Preferred Qualifications & Competencies:
Relevant years of state service experience.

Minimum Qualification Screening Process

A Human Resources Analyst will review the work experience/job duties sections of the online application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached.".

You must meet the minimum qualifications to continue in the selection process. Part‑time work experience will be prorated.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4‑8 sentences for each supplemental question.

Supplemental Questions

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

You or your representative must sign and submit the official appeal form for review.
You can find the official appeal form here.
You must be deliver the official appeal form to the State Personnel Board:
By email (dpa_state.personnelboard@state.co.us), or
Postmarked in US Mail to (1525 Sherman Street, 4th Floor, Denver CO 80203, or
Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact The State Personnel Board For Assistance

At (303) 866-3300, or
Refer to the Colorado Code of Regulations (CCR) 801‑1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental Information

How to apply to the State of Colorado(Youtube Video, Runtime 3:59, Closed Captions Available)
The Assessment Process

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well‑being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long‑term disability coverage
11 paid holidays per year plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

We believe in a people‑first approach: We prioritize the needs, well‑being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre‑employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.

EEO Statement

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon‑Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

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I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

If you are a current or former State of Colorado employee, please list your employee number (starts with 997…). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please explain why the prior termination or resignation should not disqualify your application from the current position.

Do you possess a current, valid, and unrestricted Colorado Driver’s License?

State your previous experience working with DD or MI?

What makes you an excellent candidate for the CSO I position?

What skills do you possess that would make you an asset to the team?

Please talk about your experience working in high stress situations and conflict resolution, please list years of experience as well.

What is your personal response to an individual who is presenting as physically aggressive?

What is your leading style and how will you implement it in the CSO I position?

Describe your verbal and written communication skills and your ability to convey information to a diverse audience.

How do you build a rapport with someone you don’t know and who is not easy to approach?