Clinical Secretary Neurodevelopment Science Center

Akron Children’s Hospital; Akron (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a full-time Secretary for the Neurodevelopment Science Center. The role involves scheduling patient appointments, managing communications, and performing various secretarial duties. Ideal candidates will have strong organizational and communication skills, along with proficiency in Microsoft applications. This position is crucial for maintaining efficient operations within the department, requiring a high school diploma and at least one year of relevant experience.

Qualifications

• Minimum of one year experience in secretarial duties.
• Experience in medical field preferred.

Responsibilities

• Schedules and receives patients/families for department services.
• Types reports, letters, and data entry.
• Communicates effectively with patients, staff, and insurance companies.

Skills

Communication

Interpersonal Skills

Organizational Skills

Secretarial Skills

Telephone Skills

Education

High School diploma or equivalent

Tools

Microsoft Applications

Job description

Full Time (40 hours per week)

M-F Primarily 8:30 to 5:00pm

Onsite for Epilepsy and EEG in the Neurodevelopment Science Center

Summary:

Performs secretarial duties for the clinical area/department.

Responsibilities:

1. Schedules and receives patients/families for all department services (appointments, testing, procedures, etc.)
2. Answers and routes telephone calls from within or outside of the organization.
3. Types reports, letters and dictation, Xeroxing, faxing, and data entry into various applications.
4. Coordinates office procedures and efficient operations of department.
5. Communicates effectively via personal contact, phone and in writing with patients/families, hospital staff, community professionals, insurance companies, etc.
6. Accurately uses all Microsoft applications necessary for reports, letters, forms, etc.
7. May assist with timekeeping and tracking of staff requirements (annual education, performance evaluations, onboarding checklists, orientation, etc. )
8. Maintains office supplies.
9. Assists with project work.
10. Participates in cross coverage efforts with other secretaries/departments as directed.
11. Other duties as assigned.

Technical Expertise

1. Requires proficient secretarial skills.
2. Strong communication (verbal and written), interpersonal and organizational skills required.
3. Must have telephone skills.
4. Experience with Microsoft applications preferred.
5. Ability to work under stressful conditions in an appropriate manner and independently with minimal supervision and maintain confidential information.

Education and Experience

1. Education: High School diploma or equivalent required.
2. Experience: Minimum of one (1) years' experience in secretarial duties (answers and routes phone calls, typing, data entry, etc.) required.
3. Medical field and/or clinical setting with clinical/medical terminology experience preferred.

Full Time

FTE: 1.000000

Status: Onsite