Clinical Scheduler

City of Hope; Prescott (AZ); On-site; USD 40,000 - 56,000; Full time

Job summary

City of Hope is seeking a Clinical Scheduler to coordinate and schedule patient care appointments, including provider visits, labs, testing, and follow-ups. The role requires working with physicians and clinical staff to ensure timely access and documentation for pre-certifications.

Ideal candidates will have 2+ years of healthcare scheduling experience and familiarity with online scheduling platforms. This on-site role follows a standard M-F 8:00AM-5:00PM schedule at City of Hope facilities.

Qualifications

• 2 years of professional experience, preferably in healthcare.
• Experience with multifaceted online computer applications, preferably clinical scheduling.
• Equal opportunity employer statement included in posting.

Responsibilities

• Coordinate and schedule patient care appointments, including provider visits, labs, testing, diagnostics, treatment modalities, procedures, and follow-ups.
• Collaborate with clinical and non-clinical departments, providers, and patients to align with availability and preferences and document for pre-certifications.

Skills

Healthcare scheduling

Online scheduling systems

Job description

About City Of Hope

City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate

• Hours: M-F 8:00AM-5:00PM***

The Clinical Scheduler is responsible for the coordination and scheduling of patient care appointments including provider appointments, labs, testing, diagnostics, treatment modalities, procedures, and follow-up appointments. The Scheduler effectively collaborates with clinical and non-clinical departments, providers, and patients to coordinate and schedule patient care appointments, ensuring alignment with provider availability and patient preference, while completing necessary documentation to support pre-certifications of treatments and procedures.

This role will be assigned a variety of complexity in scheduling assignments and receive direction from physicians or other qualified clinical personnel involving more complex patient scheduling needs

JOB QUALIFICATIONS

Experience: 2 years of professional experience, preferably in healthcare

Experience with multifaceted online computer applications, preferably clinical scheduling

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.