Clinical Sales Specialist - Surgical Microscopes

Danaher Corporation; United States; Remote; USD 76.000 - 92.000; Vollzeit

Zusammenfassung

Leica Microsystems, подразделение Danaher, ищет клинического специалиста по продажам для поддержки хирургических микроскопов и связанных визуализационных решений. Ваша задача — работать с хирургами, администраторами больниц и партнерами, демонстрируя клиническую и экономическую ценность решений и обеспечивая успешное внедрение.

Требуется опыт работы в клинических приложениях медицинского оборудования, знание английского и немецкого языков, а также готовность к поездкам до 80% по Германии,

Qualifikationen

• Доказанный опыт поддержки, продаж, обучения или внедрения капитального медицинского оборудования в условиях госпиталей.
• Понимание рабочих процессов операционной, клинических процедур и принятия решений в больнице.
• Опыт демонстрации и обучения пользователей работе со сложным оборудованием.
• Умение проводить презентации и тренировки для клиентов и хирургов.
• Навыки взаимодействия с хирургами и медицинским персоналом различного уровня.
• Гибкость к командировкам и высоким требованиям к качеству обслуживания.

Aufgaben

• Выступать клиническим и прикладным экспертом по портфелю хирургических микроскопов.
• Обеспечивать клиническую и экономическую ценность решений при демонстрациях и внедрении.
• Поддерживать Account Managers на этапах продаж с консультациями и технической поддержкой.
• Демонстрировать преимущества и ценность микроскопов в операционных условиях.
• Проводить постпродажную клиническую поддержку и анализ потребностей клиентов.
• Проводить клинические мастер-классы и программы обучения в операционных.
• Собирать отзывы клиентов и передавать требования Product Management.

Kenntnisse

Clinical support

Hospital sales

Travel readiness

Jobbeschreibung

Описание

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Shape the Future with Us! At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world. Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible. Learn about the Danaher Business System which makes everything possible.

Clinical Sales Specialist - Surgical Microscopes (d/f/m)

serves as a trusted clinical and product expert for portfolio of medical devices, with a primary focus on surgical microscopes and visualization solutions used in operating theatres. Partnering closely with our sales teams, distribution partners, surgeons, and hospital stakeholders, this role is responsible for demonstrating the clinical and economic value of offered solutions and supporting successful customer outcomes throughout the entire sales process. By combining strong clinical knowledge, operating room experience, and commercial acumen, the Clinical Sales Specialist - Surgical Microscopes plays a critical role in driving customer adoption, supporting business growth, and ensuring the successful implementation of capital medical equipment across the DACH region. Reporting to the Market Development Director, EMEA Medical, this fully remote position is part of our EMEA Sales Organization and is responsible for supporting customers and partners across; Germany, Austria and Switzerland.

Задачи

• Act as the clinical and application expert for surgical microscope portfolio, supporting surgeons, clinical staff, hospital decision-makers, and distribution partners.
• Effectively and strategically deliver best-in-class application support during product evaluations, operating theatre demonstrations, equipment installations, and application training programs to ensure customer satisfaction and successful product adoption.
• Support Account Managers during sales cycles by providing clinical expertise, workflow consultation, and technical guidance to offer customer-specific solutions that meet clinical requirements.
• Demonstrate the clinical benefits, workflow efficiencies, and value proposition of surgical microscopes and visualization solutions within operating room environments.
• Provide post-sales application support by analyzing customer needs to ensure outstanding customer experience.
• Plan and deliver clinical workshops, operating room trainings, customer education programs, and partner certification activities.
• Support product New Product Introduction (NPI) programs, and Post-Market Clinical Follow-Up activities.
• Collect Voice of Customer feedback and provide actionable insights to Product Management regarding future product developments and clinical requirements.
• Contribute to market development initiatives that accelerate adoption of surgical solutions and strengthen position in key clinical specialties, including Ophthalmology, Neurosurgery, ENT, Plastic & Reconstructive Surgery, and Spine Surgery.

Требования

• Demonstrated experience supporting, selling, training, or implementing capital medical equipment in hospital environments.
• Strong understanding of operating theatre workflows, clinical procedures, and hospital decision-making processes.
• Experience providing clinical or application support for surgical technologies, medical devices, or advanced medical imaging systems.
• Proven ability to demonstrate and train users on sophisticated capital equipment used in operating rooms.
• Experience delivering customer-facing presentations, hands-on trainings, and product demonstrations.
• Ability to explain clinical and technical concepts to stakeholders with varying levels of clinical and technical expertise.
• Strong customer-focus and solution-oriented mindset.
• Ability to travel 80% across Germany, Austria, and Switzerland.
• Must have a valid driver’s license with an acceptable driving record
• Ability to lift, move or carry equipment
• Must be fluent in English and German
• A minimum of 3 years' experience in clinical applications, clinical education, technical support, sales support, or product training within the medical device industry.
• Experience supporting surgical microscopes, surgical visualization systems, image-guided surgery systems, ophthalmic technologies, or other complex capital medical equipment.
• Clinical exposure to operating theatres, surgery centers, university hospitals, or ophthalmology clinics.
• Experience in Microsurgery, Ophthalmology, Neurosurgery, ENT, Spine, or Plastic Surgery applications.
• Experience working closely with surgeons, operating room personnel, nursing teams, and hospital biomedical engineering departments.
• Knowledge of hospital procurement processes and capital equipment purchasing cycles.
• Experience supporting distribution partners and indirect sales channels
• For this position, in accordance with the collective agreement for salaried employees in the metalworking industry, a minimum gross annual salary of €75 000 (based on full-time employment) is stipulated.
• The actual remuneration depends on qualifications and professional experience and may significantly exceed the minimum salary.

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide. For more information, visit www.danaher.com.