Clinical Sales Specialist- Phoenix- Monarch Urology Robotics

Johnson & Johnson Co.; Santa Clara (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company car or car allowance

Sales incentive program (MBO)

Job summary

Johnson & Johnson MedTech is seeking a Clinical Representative for Monarch Urology to cover AZ, NM, and Las Vegas. You will provide procedural support, conduct demonstrations, and train clinicians while building strong customer relationships to drive adoption of surgical technologies.

The role requires a bachelor’s degree (or an associate/medical cert) plus 3–5 years in clinical, medical device sales, or healthcare support, with extensive travel and a focus on customer outcomes.

Qualifications

• Bachelor’s degree or equivalent; clinical, medical device sales, or healthcare experience preferred.
• Ability to learn and communicate technical concepts to physicians and staff.
• Strong customer service, organization, and collaboration skills.

Responsibilities

• Provide in-case procedural support and technical expertise to physicians in Monarch Urology.
• Build and maintain strong relationships through clinical support, training, and education.
• Support account development to increase usage of system and disposables.
• Assist with product demonstrations, launch planning, and customer education initiatives.
• Identify educational opportunities to improve proficiency and adoption.
• Collaborate with leaders to support territory objectives and account plans.
• Serve as liaison between customers and internal teams for questions and escalation.
• Develop expert product knowledge and understanding of kidney stone workflows.

Skills

Analytical Reasoning

Business Behavior

Business Development

Customer Analytics

Data Reporting

Execution Focus

Goal-Oriented

Innovation

Market Research

Product Costing

Product Development

Product Lifecycle Management

Project Administration

Sales Enablement

Sales Support

Sustainable Procurement

Vendor Selection

Education

Bachelor’s degree

Associate degree or medical certification

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: MedTech Sales Job Sub Function: Clinical Sales – Specialty Physicians (Commission) Job Category: Professional All Job Posting Locations: Phoenix, Arizona, United States

Johnson & Johnson MedTech is recruiting for a Clinical Representative, Monarch Urology. This position will cover the Arizona, New Mexico, and Las Vegas. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose

At Johnson & Johnson MedTech, we’re changing the trajectory of health for humanity, using robotics to enhance healthcare providers’ abilities and improve patients’ diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 with the integration of Auris Health, Verb Surgical, C‑SATS, and Ethicon. It comprises three key med-tech platforms: Flexible Robotics (MONARCH™), Surgical Robotics (OTTAVA™), and Digital Solutions (POLYPHONIC™). Join our collaborative, rapidly growing team in the SanFrancisco BayArea (SantaClara). You’ll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals’ skills and improves patient outcomes.

You will be responsible for:

• Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments.
• Help create and maintain strong customer relationships through consistent clinical support, training, education, and responsive service.
• Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization.
• Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
• Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption.
• Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities.
• Serve as a liaison between customers and internal teams for questions, issue escalation, peer‑to‑peer review needs, and timely reporting of complaints or technical concerns.
• Develop and maintain expert‑level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
• Deliver a high standard of professionalism, service, and compliance in all customer interactions.
• Lead and support sales activities at the account level ensuring products are purchased and in‑stock to support procedures and growth of the account.

Qualifications/Requirements

A bachelor’s degree plus a minimum of 3 years of relevant experience is required; alternatively, an associate degree or medical certification plus a minimum of 5 years of relevant experience may be considered. Clinical, medical device technical and/or sales, procedural support, operating room, or healthcare‑related experience is required. Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty is preferred. Demonstrated ability to learn and communicate technical and clinical concepts to physicians and clinical staff is required. Strong customer service, organization, and collaboration skills are required. Ability to work in all departments of the hospital and in ambulatory surgery center environments, including live patient cases and required protective equipment, is required. Hospital credentialing and compliance with customer access requirements are required. Ability to travel extensively, including overnight travel, up to 90% within the assigned territory is required. A valid driver’s license is required. Ability to work in a regulated environment in compliance with applicable quality and healthcare industry requirements is required.

Required Skills

• Analytical Reasoning
• Business Behavior
• Business Development
• Customer Analytics
• Data Reporting
• Execution Focus
• Goal‑Oriented
• Innovation
• Market Research
• Product Costing
• Product Development
• Product Lifecycle Management (PLM)
• Project Administration
• Sales Enablement
• Sales Support
• Sustainable Procurement
• Vendor Selection

Preferred Skills

• Analytical Reasoning
• Business Behavior
• Business Development
• Customer Analytics
• Data Reporting
• Execution Focus
• Goal‑Oriented
• Innovation
• Market Research
• Product Costing
• Product Development
• Product Lifecycle Management (PLM)
• Project Administration
• Sales Enablement
• Sales Support
• Sustainable Procurement
• Vendor Selection

The anticipated base pay range for this position is : 70,000-90,000 Additional Description for Pay Transparency

Subject to the terms of the J&J Fleet program, you will have the opportunity to elect to receive a company car or car allowance. The Company maintains a highly competitive sales incentive compensation program/MBO. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.

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