Clinical Risk Specialist - Remote

BPI Burrell Preferred Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks & Benefits

Job summary

Brightli seeks a Clinical Risk Specialist to remotely lead investigations of patient safety events and other incidents from a Springfield, Missouri base. You will establish investigation plans, interview involved staff, and analyze clinical data to identify contributing factors and corrective actions.

You will facilitate Root Cause Analyses, Apparent Cause Analyses, and mortality reviews while partnering with operational leaders to monitor improvements.

Qualifications

• Bachelor’s degree in a healthcare field or equivalent experience.
• Three years of healthcare experience are required.
• Master’s degree is preferred but not mandatory.
• Experience in quality, patient safety, or risk management is preferred.
• Clinical quality credentials preferred (e.g., CPHQ, CPPS).

Responsibilities

• Lead objective investigations of patient safety events and other significant incidents.
• Develop investigation plans and determine scope, methodology, and approach.
• Facilitate Root Cause Analyses, Apparent Cause Analyses, and mortality reviews.
• Interview involved individuals using professional, trauma-informed communication.
• Collect and analyze clinical documentation and supporting evidence.
• Develop corrective action recommendations and partner to implement plans.
• Prioritize investigations according to requirements and risk.
• Provide consultation to leaders on incident reporting and processes.
• Collaborate with the Patient Safety Organization for protected analysis.
• Support responses to regulatory inquiries and incident-related requests.
• Maintain accurate investigation documentation and perform other duties as assigned.

Skills

Patient safety knowledge

Root Cause Analysis

Analytical thinking

Interviewing skills

Communication skills

Education

Bachelor’s degree in Nursing, Behavioral Health, Healthcare Administration, Social Work, Psychology, or related field

Three years healthcare experience

Master’s degree preferred

Experience in quality, patient safety, clinical operations, compliance, or risk management preferred

Professional credential preferred (e.g., CPHQ, CPPS)

Job description

Job Title: Clinical Risk Specialist - Remote Location: Springfield, Missouri Department: Continuous Quality Improvement Employment Type: Full-time

Job Summary

Make a meaningful difference by helping strengthen patient safety and reduce organizational risk. As a Clinical Risk Specialist, you will have the opportunity to lead significant incident investigations, facilitate Root Cause Analyses, influence system-level improvements, collaborate with clinical and operational leaders, and promote organizational learning that helps prevent future harm. Join a compassionate, collaborative team committed to helping others through objective analysis, thoughtful problem-solving, clinical excellence, and continuous quality improvement. In this remote role, you will lead investigations of patient safety events and other significant organizational incidents. You will establish investigation plans, interview involved individuals, analyze clinical documentation and supporting evidence, identify contributing factors, and recommend corrective actions. You will also facilitate Root Cause Analyses, Apparent Cause Analyses, and mortality reviews while partnering with operational leaders to implement and monitor sustainable improvements. As a subject matter expert, you will collaborate with Clinical Excellence, Accreditation & Quality Governance, the Patient Safety Organization, Client Voice & Experience, and enterprise safety committees. This position offers…

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement – Company paid for work functions requiring travel Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities

• Lead objective investigations of patient safety events and other reportable or significant organizational incidents in accordance with established enterprise guidelines.
• Develop investigation plans and determine the appropriate scope, methodology, and approach based on event type and risk level.
• Facilitate Root Cause Analyses, Apparent Cause Analyses, and mortality reviews to identify system issues, contributing factors, and opportunities for organizational improvement.
• Interview team members and other involved individuals using professional, objective, and trauma-informed communication practices.
• Collect and analyze clinical documentation, incident information, and other supporting evidence.
• Develop corrective action recommendations and partner with operational leaders to implement and monitor action plans.
• Prioritize investigations according to organizational and regulatory requirements.
• Provide consultation to leaders and team members regarding incident reporting and investigation processes.
• Collaborate with the Patient Safety Organization by providing incident information that supports protected patient safety analysis.
• Support organizational responses to regulatory inquiries, surveys, and requests for incident-related information.
• Participate in enterprise safety committees and collaborate with Clinical Excellence, Accreditation & Quality Governance, Client Voice & Experience, and operational leadership.
• Maintain accurate, complete, and organized investigation documentation.
• Perform other duties as assigned.

Education, Experience, and/or Credential Qualifications

• Bachelor’s degree in Nursing, Behavioral Health, Healthcare Administration, Social Work, Psychology, or a related healthcare field, or an equivalent combination of education and relevant experience.
• Three years of healthcare experience.
• Master’s degree preferred.
• Experience in quality, patient safety, clinical operations, compliance, or risk management preferred.
• Experience participating in incident investigations preferred.
• Certified Professional in Healthcare Quality, Certified Professional in Patient Safety, or licensed clinical professional credential preferred.

Additional Qualifications

• Demonstrate knowledge of patient safety principles and Root Cause Analysis methodologies.
• Apply systems thinking, clinical judgment, and strong analytical and critical-thinking skills when evaluating complex incidents.
• Demonstrate strong interviewing and communication skills.
• Manage sensitive and confidential situations professionally.
• Influence corrective action and organizational improvement without direct authority.
• Demonstrate knowledge of Just Culture principles preferred.

Physical Requirements

Work is performed in an office, clinical, residential, and/or community-based environment depending on role and assignment. The position may involve routine use of office, clinical, or electronic systems and equipment. Duties may require prolonged periods of sitting, standing, walking, and working at a computer. Work hours may include evenings, weekends, holidays, or extended shifts based on program needs. This position is classified as sedentary work. Sedentary work involves exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Position Perks & Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
• Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
• We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission.
• If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
• We are an Equal Employment Opportunity Employer.
• Brightli is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees