Position Title: Clinical Review Clinician - Appeals
Work Location: Remote in Ohio - Columbus area preferred
Assignment Duration: 6 months
Work Schedule: 8 am - 5 pm
Position Summary:
Performs clinical reviews to resolve and process appeals by reviewing medical records and clinical data to determine medical necessity for services following policies, guidelines, and NCQA standards.
Background & Context:
- Works closely with team members and supervisors to ensure support and collaboration.
- Performs clinical reviews to determine medical necessity for services according to policies, guidelines, and NCQA standards.
Key Responsibilities:
- Review appeals for medical necessity, complete appeal cases, document outcomes, and communicate decisions.
- Maintain professionalism, accountability, and flexibility to adapt to new priorities.
- Use emails and team chats for effective communication and assistance.
Qualifications & Experience:
- Required: LPN minimum
- Preferred: RN (not required)
- Additional desirable skills include direct patient care experience, experience with Trucare and/or Amisys systems, and experience in utilization review or appeals review roles.
Performance Indicators:
- Handle 10 to 15 appeals daily post-training.
- Ensure timely processing without exceeding compliance turnaround times.
Additional Experience:
- At least 2 years of utilization review/management experience.
- Ability to review denial cases thoroughly and provide complete summaries for medical director review.
- Review medical codes and records to assess denial validity.
- Proficient with multiple appeals and claims systems.
- Comfortable with Microsoft Office and medical data entry systems.