Ortho Clinical Resource Specialist

Essity; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

PTO and paid holidays

Scholarship program for employee children

Job summary

A global health company is seeking a Clinical Resource Specialist to provide clinical expertise on orthopedic products. This role requires a strong focus on customer education and relationship management, with travel across the U.S. expected up to 80%. Applicants should have a bachelor's degree or relevant certification and experience in healthcare. The role offers competitive compensation, benefits, and a chance to impact well-being directly.

Qualifications

• 3-5 years experience in the healthcare industry required.
• Orthopedic certification required within first 90 days of hire.
• Expert level in splinting and casting application.
• Orthopedic OTC/ROT/ATC certifications within first 90 days.

Responsibilities

• Provide expert clinical consultation primarily within defined territory.
• Present to medium and large customer groups or healthcare shows.
• Coordinate educational rollouts for new and existing customers.
• Coordinate and facilitate educational rollouts for new and existing customers.
• Leverage industry knowledge to be seen as the trusted category specialist.
• Roll out new clinical programs and educational content with Clinical Director.
• Identify opportunities to advance customer outcomes.
• Document activities in CRM and expense systems; maintain processes.

Skills

Customer focus

Relationship building

Strong analytical skills

Presentation skills

Microsoft Office proficiency

Time management

Team collaboration

Travel readiness

Education

Bachelor’s Degree or healthcare certification

Tools

CRM software

Microsoft Office Suite

PowerPoint

Job description

Who We Are

Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi‑billion‑dollar company that is committed to breaking barriers to well‑being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well‑being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.

About The Role

Essity is looking for an experienced Clinical Resource Specialist. This role will be responsible for providing clinical expertise to customers through education and training on Essity line of orthopedic products, while establishing and maintaining solid customer relationships. This person must understand customer needs across all segments to ensure that they clearly recognize a measurable value to our programs. This role's primary focus will be providing clinical education to current and potential customers, provide internal training to hospital sales reps., set up trials and conversions, and support industry trade shows. This position reports to the National Clinical Director.

Location: St. Louis, MO; Chicago, IL; Milwaukee, WI; or Kansas City, MO.

What You Will Do

• Provide expert clinical consultation primarily within defined territory with the understanding that travel may be required within the United States as needed.
• Provide relevant presentations to medium and large customer groups or regional & National Health care shows live or in a web share format.
• Work in collaboration with Account Managers and National Key Account Manager to provide and present relevant educational offerings.
• Coordinate and facilitate educational rollouts for new and existing customers.
• Leverage industry knowledge with customers to be seen as the trusted category specialist.
• Work with Clinical Director to roll out new clinical programs and educational content.
• Identify opportunities to advance customer outcomes.
• Document activities and maintain all organizational processes (CRM system, Expense Management System, etc).
• Participate in personal skill development and the clinical skill development of others.
• Operate in a manner consistent with Essity’s beliefs and behaviors: Commitment, Courage, Collaboration, and Care.

Who You Are

• Bachelor’s Degree and/or healthcare certification in related field
• Three to Five (3‑5) years of experience in the healthcare industry
• Requires ability to work day and night shifts, as needed
• Usual workdays are Monday – Friday but must be able to work on the weekend as needed for tradeshows, special educational events, or travel requirements
• Orthopedic Technologist Certified (OTC) via National Board of Orthopedic Technologists (NBCOT) and Registered Orthopedic Technologist (ROT) via American Society of Orthopedic Professionals certification required within first 90 days of hire. ATC (via BOC) certification is a plus
• Actively involved with local and/or national orthopedic organizations
• Five to Ten (5‑10) years of experience working in an orthopedic practice working as an orthopedic technician or emergency room nurse/technician
• Splinting and casting application at EXPERT level
• Strong customer focus and relationship building
• Strong working knowledge of Microsoft Office (e.g. Word, Excel, Power Point)
• Demonstrated ability to work both independently and collaboratively within teams
• Strong analytical skills to be able to determine root cause for clinical fluctuations
• Ability to manage time and priorities to meet deadlines
• Strong presentation skills
• Experience teaching orthopedic physician residents / emergency room physicians resident casting and splinting a plus
• TRAVEL: Ability and willingness to travel 80% to domestic locations
• The ability to drive a motor vehicle and possession of a valid driver’s license is required
• Must live near a major airport within Northeast territory and ability to travel often

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Compensation and Benefits

Expected Compensation: Competitive annual salary + annual incentive bonus + benefits. Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.

• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
• Wellness program provided through Rally
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match and annual employer base contribution
• Company paid Basic Life, AD&D, short‑term and long‑term disability insurance
• PTO offering with Paid Holidays
• Scholarship program for children of Essity employees

Additional Information

The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information or any other characteristic protected by federal, state, or local law.

If you require reasonable accommodation as part of the application process please contact [e-mail].

Together, we are improving lives, every day.