Clinical Research Unit Assistant

Penn State University; Tallahassee (FL); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Penn State University is seeking a part-time Clinical Research Unit Assistant in the College of Medicine Clinical Research Unit. The role focuses on clinical billing activities within WebCAMP, billing reconciliation, and ensuring accurate charges are directed to sponsors or payers.

The position requires familiarity with WebCAMP workflows and strong communication with research staff and finance teams. It is a limited-term assignment of approximately three months, with potential transition to a

Qualifications

• Experience with clinical research billing workflows.
• Demonstrated ability to review financial records and identify discrepancies.
• Familiarity with study billing and payer allocations.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Perform clinical billing activities within WebCAMP, including review, reconciliation, and resolution of study-related charges.
• Review billing records to identify discrepancies and resolve issues.
• Reconcile charges and payments and support closeout of billing activities.
• Direct charges to sponsors, third-party payers, or other responsible parties as needed.
• Research and resolve billing questions by reviewing study records and historical transactions.
• Communicate with clinical research staff and finance personnel to resolve billing issues.
• Maintain documentation of billing activities and reconciliations.

Skills

Clinical billing

WebCAMP experience

Attention to detail

Communication skills

Education

High School Diploma or Equivalent

Job description

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

The College of Medicine Clinical Research Unit is seeking applicants for part-time job of Clinical Research Unit Assistant.

Job duties to include:

• Perform clinical research billing activities within the WebCAMP system, including review, reconciliation, and resolution of study-related charges.

• Review clinical research billing records to identify discrepancies, missing charges, incorrect allocations, or other issues requiring resolution.

• Reconcile clinical research charges and payments and support the accurate completion of outstanding billing activities.

• Review study-specific billing information and supporting documentation to ensure charges are appropriately directed to sponsors, third-party payers, or other responsible parties.

• Research and resolve billing questions and discrepancies by reviewing study records, financial information, and historical transactions.

• Communicate with clinical research staff, finance personnel, and other stakeholders as needed to obtain information and resolve billing issues.

• Support financial reconciliation and closeout activities for clinical research studies, including completion of outstanding WebCAMP transactions.

• Maintain accurate documentation of billing activities, reconciliations, and issue resolution.

• Apply knowledge of clinical research billing processes and institutional requirements to support accurate and compliant billing practices.

• Provide subject matter expertise related to WebCAMP clinical research billing processes and assist with knowledge transfer and transition activities associated with migration from WebCAMP to Epic.

• Perform other duties as assigned in support of clinical research billing and financial operations.

Requirements, qualifications, and/or competencies:

• High school diploma or equivalent.

• Experience with clinical research billing, healthcare billing, research administration, or a closely related field.

• Demonstrated experience working with WebCAMP clinical research billing workflows is required.

• Demonstrated ability to review financial and billing information, identify discrepancies, and independently resolve routine issues.

• Strong attention to detail and accuracy when working with financial, billing, and study-related information.

• Ability to interpret study-specific information, financial records, and supporting documentation.

• Ability to manage multiple tasks, prioritize work, and meet established deadlines.

• Strong written and verbal communication skills.

• Ability to work independently while appropriately escalating complex or unresolved issues.

• experience with research billing in WebCAMP

_ This is a limited-term position expected to last approximately three months, with the specific duration dependent on operational needs associated with the transition from WebCAMP to a new enterprise system and completion of outstanding clinical research billing activities. _

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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