Clinical Research Coordinator, I or II

Mass General Brigham; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Mass General Brigham is seeking a Clinical Research Coordinator I or II to support clinical research focused on improving outcomes for older adults and those with serious illness. The role involves participant recruitment, data management, and collaboration with a multidisciplinary team to enhance patient care and research initiatives.

Qualifications

• Candidates with clinical research experience are required.
• Spanish language fluency is desirable.
• New graduates with relevant course work will be considered.

Responsibilities

• Oversee clinical trials start-up and assist with study documents.
• Recruit, enroll, and track participants.
• Prepare data for analysis and maintain regulatory compliance.

Skills

Attention to detail

Interpersonal communication

Organizational skills

Problem-solving

Cultural sensitivity

Education

Bachelor's Degree in Science

Tools

REDCap

Qualtrics

SPSS

SAS

Excel

Word

PowerPoint

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Clinical Research Coordinator, I or II, MGH Center for Aging and Serious Illness (CASI)

The Massachusetts General Hospital Center for Aging and Serious Illness (CASI) is seeking a Clinical Research Coordinator I or II (CRC I or CRC II) to support ongoing clinical research focused on patient-centered and caregiver outcomes and improving the lives of older adults and those with serious illness and their care partners. Our research aims to improve quality of life, well-being, symptom and pain management, and reduce caregiver burden.

CASI’s mission is to better understand the needs of older adults or those living with serious illness and their caregivers, develop new interventions, improve current treatments, and explore new questions at the intersection of aging and serious illness. Our interdisciplinary team is comprised of investigators from various disciplines including medicine, psychology, social work, and physical therapy. Our team conducts a vast array of clinical trial and observational studies in primary care, hospital-based, and community settings.

CRCs support the organization and execution of these research projects and center-wide initiatives. CRCs are responsible for assisting study start-up; recruiting, enrolling, and retaining participants in the study; performing study assessments and follow-ups; data entry and management; and facilitating community outreach and stakeholder engagement. Qualified applicants should be comfortable working in a team-oriented environment with other CRCs, program managers, interventionists, and medical trainees.

Ideal candidates will be self-motivated, attentive to detail, have the capacity to tend to multiple priorities and deadlines, and demonstrate strong interpersonal and organizational skills. Candidates with prior clinical research experience are required. Candidates with prior experience with serious illness, supporting older adults and other vulnerable and minoritized populations, family caregivers and diverse groups are strongly encouraged to apply.

Principle Duties and Responsibilities
Study Start-Up:
• Oversight of the clinical trials start-up process from receipt of proposal materials, protocol development, IRB submissions, through site(s) activation.
• Assist with creation and editing of study documents, such as protocols, consent forms, and subject communications.

Study Maintenance and Regulatory Compliance:
• Recruitment, enrollment, consent, and tracking of participants.
• Collect and organize participant data.
• Assist with the preparation of annual review documents and progress reports.
• Responsible for data reporting and management, collection of source documents, use and development of case report forms, adverse events reporting, filing, and archiving of study records, and resolution of data queries.
• Verify accuracy of study forms.
• Maintain and organize study regulatory binders, enter all required study data on an ongoing basis.
• Documents patient visits and procedures.

Quality Assurance:
• Responsible for organizing and preparing for both internal and external auditing and study monitoring visits.
• Prepares data for analysis and data entry.

Administrative Support:
• Performs varied administrative support duties as required.
• Communicate professionally and effectively with internal and external study collaborators, including investigators, sponsors, and monitors.
• Plans and coordinates training and/or conference calls with external collaborators.
• Conducts literature searches.
• Assists PI to prepare complete study reports.
• Assists Investigators with the preparation of posters and analyses for publication.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.

Skills & Competencies Required
The candidate should:
• be well-organized, self-motivated, and attentive to detail;
• be able to multi-task, problem-solve, function in a fast-paced environment, and manage time/workload with minimal supervision;
• have excellent interpersonal communication skills to effectively communicate with a multidisciplinary team and research participants;
• have the ability to work independently, take initiative, and interact with clients and colleagues of multiple disciplines;
• cultural sensitivity and humility in working with older adults and stakeholders in community settings;
• be proficient in using administrative software (Excel, Word, PowerPoint), electronic healthcare records, webpage development, and electronic data capture systems (e.g. REDCap, Qualtrics);
• demonstrate respect and professionalism for subjects’ rights and individual needs;
• have a working knowledge of clinical research protocols;
• have analytical skills and the ability to resolve technical problems;
• have an ability to interpret acceptability of data results; and
• have a working knowledge of data management programs (e.g. SPSS, SAS).
Qualifications
• New graduates with some relevant course/project work or those without any prior research experience will be considered for the Clinical Research Coordinator I position outlined above.
• Those with a minimum of 1-2 years of directly related work experience will be considered for a Clinical Research Coordinator II position.
• Spanish language fluency is desirable.

Supervisory Responsibility
• A Clinical Research Coordinator I does not have any supervisory responsibility.
• A Clinical Research Coordinator II may assist with the training and orientation of new staff members.

Fiscal Responsibility
• None
Working Conditions
• Fast paced and dynamic healthcare research institute setting.
• Typical work hours are Monday through Friday daytime hours but may vary based upon individual program or event demands, up to and including periodic evenings and weekend days.
• MGH Main Campus area, but periodic travel to other Mass General Brigham Healthcare system and non-MGB program locations will be necessary.

Job Summary

Summary
Following established policies, procedures, and study protocols, provides assistance on clinical research studies, including recruiting, evaluating, and consenting patients for studies; collecting and organizing patient data; scheduling patients for study visits; performing clinical tests such as phlebotomy, EKGs, etc.; maintaining and updating data generated by the study. Candidates who are in the process of completing their bachelor's degree have a grace period of six months from their hire date (up to 1 year if starting per diem)to provide degree equivalency verification.

Does this position require Patient Care?
No

Essential Functions
-Reviews proposals for compliance with sponsor and organizational guidelines; verify all sponsor requirements are met.

-Recruiting patients for clinical trials, conducts phone interviews.

-Verifies the accuracy of study forms and updates them per protocol.

-Prepares data for analysis and data entry.

-Documents patient visits and procedures.

-Assists with regulatory binders and QA/QC Procedures.

-Assists with interviewing study subjects.

-Assists with study regulator submissions.

Qualifications

Education
Bachelor's Degree Science required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
Some relevant research project work 0-1 year preferred

Knowledge, Skills and Abilities
- Careful attention to detail and good organizational skills.
- Ability to follow directions.
- Good interpersonal and communication skills.
- Computer literacy.
- Working knowledge of clinical research protocols.
- Ability to demonstrate respect and professionalism for subjects' rights and individual needs.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

125 Nashua Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.