POSITION FUNCTION
The Clinical Research Coordinator I (CRC I) performs a variety of administrative and clinical activities to assist the Investigators in conducting clinical studies. The CRC I will have a strong understanding of study protocols and will coordinate and manage study activities completely and accurately.
Essential Functions
Protocol and Safety:
- Ensure the safety and welfare of study participants
- Conduct the study as per protocol, GCP, and WPs/SOPs including screening study participants based on protocol inclusion/exclusion, scheduling visits, and obtaining study specific assessments e.g. vitals
- Be knowledgeable of study protocol to ensure all study activities are completed correctly
Recruiting, Screening, And Enrolling Study Participants
- Promote and support study participant recruitment and enrollment initiatives
- Ensure proper written informed consent from each study participant prior to participation in the study and maintained during the study
Study Visit Completion
- Perform delegated research and administrative procedures to assist in conducting clinical studies under the direction of the Investigator
- Perform ECGs, vital signs, meal distribution, study participant monitoring, and other tasks as required by protocol/site
- Perform phlebotomy, point of care testing, sample collection, processing & shipping as required by protocol/site
- Obtain all necessary documentation as required by the protocol
- Timely and accurate completion of source, data, CRFs, queries and CTMS
Safety Reporting & Data Integrity
- Collect and report all adverse events and abnormal results to the Investigator, Sponsor, and REB as per protocol and REB requirements
- Report Serious Adverse Events and other expedited safety events within 24 hours to the Investigator, Sponsor, and REB and complete appropriate follow-up as required
- Accurately dispense investigational product and other study supplies
- Document receipt, storage, and maintain inventory of investigational product and other study supplies
- Coordinate and prepare for monitoring visits and audits
- Perform regular self and peer quality control (QC) checks and other QC tasks as deemed necessary
- Review source documents and any other research documents required for the successful conduct of the clinical research study
- Maintain and update all required documentation in the Investigator Site File, as required
- Complete periodic/annual study reports for REB, as required
General
- Abide by GCP, WPs/SOPs, company guidelines, and local healthcare privacy regulations
- Communicate study questions to the Investigators/Research Management/other CRPs
- Communicate study updates and learnings with applicable staff
- Maintain professional relationships with study participants, physicians, industry representatives and vendors of trial management
- Support and maintain lab supplies, documents, equipment, as required
- Provide input on quarterly recruitment targets and support efforts to achieve site/company targets
- Attend site, company, and sponsor meetings and study trainings
- Participate in on-call schedule, if required
- Timely phone and email communication
- Organize and participate in community and company outreach events as required (expectation 1-2 per calendar year)
- Archive study and study documents upon completion of a study
- Assist the Research Management and Investigators with any other research tasks as required
Education/Experience
Minimum:
- CAN: College/University degree in a relevant field of science
- US: HS/GED
- CAN/US: Depending on role requirements, specific degree and licensure from designated provincial/state body the location of the clinical site (ex. RN, MLT, etc.)
- Active BLS certification (for CPU setting)
- Proficient IV and phlebotomy skills (as applicable to the site requirements)
Preferred
- Experience working in a healthcare environment e.g. blood pressure sphygmometers, automated blood pressure machines, weight scales, and ECG machines
- Knowledge of medical terminology
- Phlebotomy experience an asset
- Active ACLS certification (for CPU setting)
Core Competencies/Skills
Prerequisite (Essential):
- Excellent communication skills (verbal and written)
- Excellent computer skills (MS Word, Excel and Outlook)
- Attention to detail
- Ability to manage time efficiently
- Self-directed
- Teamwork & Collaboration
- Proficient level of clinical, interpretive, and analytical skills with organizational skills for project planning
- Flexible & Adaptable
- Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines
Foundation
- Conflict resolution
- Receptive to feedback
- Empowering & Developing others
- Empathy Skills
- Planning and organizing skills
- Excellent problem-solving skills
- Achievement oriented
- Analytical ability
- Initiative
- Decision making
Leadership
- Forward thinking
- Innovative
- Creative
- Strategic thinking
- Self confidence
- Strong interpersonal skills
PHYSICAL DEMANDS
- Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending.
- Frequently required to complete work on the computer in a seated position
- May be required to lift light boxes (10 - 20lbs)
WORKING CONDITIONS
- Modern medical office environment or home office environment
- Required to follow OSHA and CCOHS guidelines, in addition to other local healthcare regulations
- Required to perform duties in relation to HIPAA, PIDEDA, and other local privacy regulations
- Some positions and locations may require work to be done outside of regular business hours (which may include overnights, weekends, & holidays) [CLBHC1]
Benefits
- Opportunities to work with internationally renowned physicians
- Comprehensive health benefits, competitive salary
- RRSP or 401(k) contribution matching
- Continued opportunities for growth & development; yearly education allowance
- Paid holiday closures and employee appreciation days off
[CLBHC1]Apply to JD template for all roles - thinking lab, study admin, RA, SI, etc. Many roles that could be asked to support. [CLBHC1]