Clinical & Quality Program Manager

Rochester Regional Health; City of Rochester (NY); On-site; USD 65,000 - 98,000; Full time

Job summary

Rochester Regional Health is seeking a Clinical & Quality Program Manager to coordinate Federal and State Quality programs. This role involves project management, budget oversight, and collaboration with various departments to ensure efficient operations and compliance with healthcare standards. The ideal candidate will possess a Bachelor's degree and relevant experience in healthcare operations.

Qualifications

• Bachelor's degree required.
• Preferred Master's degree.
• At least two years of project-related experience.

Responsibilities

• Coordinate and report on clinical and technological components of Quality Reporting programs.
• Develop and oversee program work plans and monitor expenditures.
• Ensure compliance with regulations and standards.

Skills

Project Coordination

Budget Management

Process Development

Collaboration

Communication

Education

Bachelor's degree in Healthcare Administration, Business, Information Systems, or Project Management

Job description

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Job Title: Clinical & Quality Program Manager

Department: Ambulatory Services

Location: Riedman Campus

Hours Per Week: 40

Schedule: Monday - Friday, 8am - 4:30pm

Summary

The Clinical & Quality Program Manager-QSI coordinates activities of various Federal and State Quality programs to ensure goals are achieved within established priorities, timeframes, and budgets. Responsibilities include training, project coordination, process development, budget management, and supervision. The Program Manager collaborates with IS&T, Quality, Medical Informatics, Process Improvement, Clinical and Operational leaders, and vendors.

Responsibilities

• Coordinate, monitor, and report on clinical and technological components related to Quality Reporting programs.
• Handle administrative activities for participation in quality programs.
• Estimate financial impacts of program incentives and payments.
• Develop and oversee program work plans, prioritize activities, and monitor expenditures.
• Advise leaders on program goals and regulatory compliance.
• Ensure interdepartmental coordination for efficiency and policy compliance.
• Evaluate program effectiveness and implement improvements.
• Develop communication materials and provide training to raise awareness.
• Manage daily operations, lead meetings, and resolve issues.
• Ensure policies comply with regulations and standards, and staff adherence.
• Maintain effective communication across departments and with the community.
• Manage expenses and invoices.
• Coordinate meetings, set agendas, and document minutes.
• Support leadership in operations, recruiting, and program development.

QSI Program Development, Reporting & Management

• Manage clinical and technological components for external rating programs (e.g., USNWR, Health Grade, Leap Frog).
• Evaluate program effectiveness and monitor expenditures.
• Partner with communications and marketing for awareness campaigns.
• Oversee daily operations and activities.
• Coordinate with leadership to ensure policy compliance and efficiency.
• Maintain and recommend enhancements for QSI applications.

Required Qualifications

• Bachelor's degree in Healthcare Administration, Business, Information Systems, or Project Management.

Preferred Qualifications

• Master's degree preferred.
• At least two years of project-related, systems, or financial analysis experience preferred.
• Three years of healthcare operations and leadership experience preferred.

Education & Licenses

Specify relevant certifications and licenses as necessary.

Physical Requirements

S - Sedentary work involving sitting most of the time, with occasional walking or standing. Accommodations considered for physical requirements reported.

Pay Range

$65,000.00 - $97,500.00

Location

Rochester, NY 14617

The listed pay range is a good faith estimate and may be adjusted based on experience, qualifications, and other factors.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Accommodations available for applicants with disabilities or other needs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and IT
• Industry: Hospitals and Healthcare