Clinical Quality & Process Improvement Analyst

Highmark Health

Columbia (SC)

Remote

USD 63,000 - 97,000

Full time

6 days ago
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Job summary

Highmark Inc. is seeking a healthcare quality/procurement professional to advance process improvements across compliance, coding, and member/provider satisfaction.

You will lead data-driven audits, support HCC coding, and coordinate credentialing and quality initiatives to meet CMS/NCQA standards. The role requires RN/LPN or healthcare degree, 3 years in nursing/healthcare, and relevant certifications with education on STARS and HEDIS.

Qualifications

  • Current state RN or LPN license or Bachelor's degree in a healthcare-related field.
  • 6 years of experience with HEDIS/Quality abstraction, HCC Coding or healthcare field in lieu of bachelor.
  • CPC, CRC, RHIA, RHIT, or CCS Certification or must obtain within 4 months upon hire.
  • 3 years of nursing or healthcare-related field.

Responsibilities

  • Develop and manage process improvement initiatives with data analysis and reporting.
  • Conduct information and data collection from office/site reviews to improve care and coding.
  • Monitor regulatory/accreditation changes and adjust the compliance plan.
  • Conduct audits (retrospective, concurrent, prospective) and communicate results.
  • Provide continuing education to providers on STARS, HEDIS, and HCC Coding.
  • Perform re-audits as needed.
  • Other duties as assigned.

Skills

TQM concepts
Statistics
Verbal & written communication
MS Office familiarity
Analytical problem solving

Education

RN or LPN license or healthcare degree
Bachelor's degree in healthcare-related field

Job description

Highmark Inc. is seeking a healthcare quality/procurement professional to advance process improvements across compliance, coding, and member/provider satisfaction.

You will lead data-driven audits, support HCC coding, and coordinate credentialing and quality initiatives to meet CMS/NCQA standards. The role requires RN/LPN or healthcare degree, 3 years in nursing/healthcare, and relevant certifications with education on STARS and HEDIS.

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