Clinical Quality Analyst

Pscfl; Bangor (ME); Hybrid; USD 60,000 - 108,000; Full time

Job summary

Optum is a global care technology company seeking experienced medical coders to guide physicians and coders, and to educate teams on coding standards.

The role includes audits, trend analysis, and collaboration with leadership to ensure accurate documentation and compliant coding across specialties.

Qualifications

• 3+ years of physician medical coding experience in a multi-specialty clinic.
• 2+ years in Residency Program (teaching hospital) with surgical E/M coding.
• Experience providing expert coding guidance to physicians, practitioners, and coders.

Responsibilities

• Serve as liaison between coding teams and providers for guidance.
• Collaborate with Edits and Denials teams to address issues and educate.
• Lead coding education for new providers and annual code-set updates.
• Perform audits and identify revenue opportunities; follow up on underperforming providers.

Skills

Physician coding guidance

Epic

MS Excel

Communication

Education

AHIMA/AAPC certification

Tools

EPIC

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Serve as a liaison between coding teams and providers, delivering expert guidance to resolve inquiries and concerns
• Collaborate with Edits and Denials teams to analyze trends and implement educational initiatives or system edits to address recurring issues
• Partner with clinical leadership during the introduction of new services to ensure accurate documentation and coding compliance
• Participate in specialty and physician group meetings on a quarterly basis to provide targeted coding education and respond to ad hoc inquiries
• Deliver comprehensive coding and documentation training for all newly onboarded providers
• Provide annual education to providers on code set updates to maintain compliance and accuracy
• Conduct annual provider audits to validate charges and supporting documentation, while identifying potential revenue opportunities.
• Provide targeted education and follow-up audits for providers who do not meet established quality standards.
• Perform ad hoc audits in response to client requests or identified concerns.
• Educate coders and providers on audit findings and emerging trends to promote continuous improvement.
• Assist coders and/or supervisors as needed on rebuttals for tri-annual audits

Required Qualifications

• High School Diploma/GED
• Professional coder certification with credentialing from AHIMA and/or AAPC (CPC, CCS-P, RHIA, RHIT) to be maintained annually
• 3+ years of Physician medical coding (ICD-10, CPT, HCPCS II) experience in a multi-specialty physician clinic
• 2+ years of experience with Residency Program (teaching hospital) with surgical coding experience in Evaluation and Management plus one or more of the following: Neurology + one or more of the following, Breast Surgery, Dermatology, Endocrinology, Gastroenterology, Oncology, Opthalmology, Optometry, Oral Surgery, Otorhinolaryngology, Pain Management, Physiatry, Podiatry, Pulmonary Medicine, Rheumatology, Sleep Medicine, Urology, Vascular Care, Wound Care
• 2+ years of experience being able to provide expert level coding guidance to physicians, practitioners, and coders as needed
• Intermediate level of knowledge of MUE and NCCI classification and reimbursement structures
• Intermediate level of proficiency in a Windows PC environment, including MS Excel and with Epic

Preferred Qualifications

• Experience auditing charts in a professional coding environment
• Experience providing physician/coding education a plus
• Experience with various systems (Microsoft Teams, Encoder Pro, etc.)
• Experience in Inpatient/Observation E/M coding
• Intermediate level of experience with Microsoft Excel

Soft Skills

• Must be able to communicate effectively face-to-face and in writing

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN