Clinical Project Sppt Spec

IQVIA; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

IQVIA is seeking a COA and eCOA Licensing Manager to lead end-to-end licensing services for global clinical studies. This remote-friendly leadership role combines licensing expertise with managed services delivery and technology-enabled outcomes.

You will mentor a delivery team, drive process improvements, and support commercial growth through client engagement and proposals, all in a flexible remote environment with IQVIA's global platform.

Qualifications

• Familiarity with eCOA platforms and clinical trial technology implementations.
• Experience with COA/eCOA licensing and managed services delivery.
• Experience in CRO or life sciences environments.
• Proven ability to lead complex client engagements with limited supervision.
• Strong understanding of quality, compliance, and documentation in regulated environments.
• Ability to mentor and coordinate cross-functional teams.
• Excellent problem-solving and client-facing communication skills.

Responsibilities

• Leads end-to-end delivery of COA/eCOA licensing services across client engagements.
• Acts as SME for licensing activities including license identification and contract support.
• Identifies opportunities for additional COA/eCOA services within accounts.
• Ensures adherence to quality, compliance, and documentation standards.
• Oversees Associate Delivery Consultants and Delivery Consultants.
• Identifies risks to licensing timelines and implements mitigations.
• Maintains knowledge of COA/eCOA licensing processes and tools.
• Provides feedback to product management and professional services for improvements.
• Leads project management activities including timelines and cost tracking.
• Supports licensing cost estimation, proposals, and invoicing coordination.
• Participates in sales, proposal development, and client presentations.

Skills

COA licensing

eCOA licensing

client engagement

people leadership

project management

quality & compliance

risk management

mentoring

Education

Bachelor’s degree in Computer Science, Life Sciences, Clinical Research or related field

Tools

eCOA platforms

IQVIA products

Job description

Job Description Summary

The COA and eCOA Licensing Manager is a high-impact, remote-friendly leadership role at the intersection of clinical outcomes, technology, and client delivery. This position leads the end-to-end execution of COA (Clinical Outcome Assessment) and eCOA licensing services for global clinical studies, serving as a trusted subject matter expert for clients and internal stakeholders alike.

In this role, the Licensing Manager combines deep expertise in COA/eCOA licensing, managed services, and technology-enabled delivery with strong client engagement and people leadership. You’ll own complex licensing initiatives, drive operational excellence, and ensure compliant, high-quality outcomes that directly support the success of clinical trials. The role also offers the opportunity to mentor and develop a high-performing delivery team , influence process and product improvements, and contribute to commercial growth through client expansion and proposal support —all while working in a flexible, remote environment with a globally respected organization.

Essential Functions

• Leads the end-to-end delivery of COA and eCOA licensing services across client engagements, leveraging expert knowledge of IQVIA products, licensing processes, and managed services models.

• Acts as a subject matter expert for COA/eCOA licensing activities, including license identification, permissions, fee negotiation coordination, contract execution support, and ongoing study support.

• Identifies opportunities for additional COA, eCOA, and related services within existing client accounts and makes decisions independently within defined parameters.

• Ensures delivery of high-quality licensing and technical services by modeling adherence to quality, compliance, and documentation standards, and reinforcing best practices across the team.

• Manages and oversees all licensing service activities performed by Associate Delivery Consultants and Delivery Consultants, including task coordination, prioritization, and issue resolution.

• Proactively identifies risks or issues related to licensing timelines, data availability, or vendor dependencies, ensuring appropriate mitigation and remediation plans are in place.

• Maintains deep technical and operational knowledge of COA/eCOA licensing processes and supported applications, ensuring team readiness through ongoing knowledge sharing and training.

• Provides structured feedback from client experiences to product management, clinical outcomes, and professional services teams to support continuous improvement of processes, tools, and offerings.

• Leads project management activities, including coordination with internal stakeholders and client study teams, timeline management, and cost tracking.

• Supports financial activities as needed, including licensing cost estimation, proposal inputs, invoicing coordination, and revenue tracking.

• Participates in sales, proposal development, and client presentations related to COA/eCOA licensing services, while supporting ongoing account and study delivery activities.

_ Please note, the below qualifications are required for consideration for interview: _

Bachelor’s degree in Computer Science, Life Sciences, Clinical Research, a related field, or equivalent relevant experience.

• Familiarity with eCOA platforms and clinical trial technology implementations.

• Experience with COA and/or eCOA licensing, clinical study support, or related managed services delivery.

• Experience in CRO, life sciences, healthcare, or pharmaceutical development environments.

• Demonstrated experience leading complex client engagements or projects with limited supervision.

• Strong understanding of quality, compliance, and documentation requirements in regulated environments.

• Proven ability to lead, mentor, and coordinate cross-functional or junior team members.

• Excellent problem-solving, organizational, and client-facing communication skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.