Clinical Program Director (Pharmacist)

SiteLabs; Lugoff (SC); Hybrid; USD 115,000 - 140,000; Full time

Benefits offered by this job

Salary salary 115k-140k

401(k) with company match

4 weeks PTO + 10 holidays

Equity participation

Mileage reimbursement

Job summary

SiteLabs is deploying a rural health program across three South Carolina hub regions, activating 100+ screening events with independent pharmacies. As Clinical Program Director, you will lead field operations, training, and quality to deliver screenings at scale while coordinating with academic partners and state organizations.

Remote work forms part of the role, with substantial on-site activity. You will report to the Director of Clinical Operations and guide a team covering engagement, care

Qualifications

• Licensed pharmacist with South Carolina license
• Experience in community/independent pharmacy operations
• Hands-on experience with point-of-care testing and biometric screening workflows
• Willingness to travel several days per week in rural SC
• Strong communication and relationship-building skills
• Comfort with technology platforms and data-informed program management
• Experience with managing federal and state funded programs a plus

Responsibilities

• Lead operational delivery of rural health program across the full network: launch, activation, screening delivery, reporting, and closeout
• Oversee pharmacy site activation, quality, and onboarding/training of partner pharmacies
• Refine and implement established screening protocols and escalation procedures
• Build and manage relationships with community/statewide partners (DHHS, Pharmacists Association, health systems)
• Monitor screening volume, referrals, data quality, and site performance against targets
• Partner with research/technical teams on dashboards and quarterly reporting

Job description

About SiteLabs

SiteLabs is an early-stage, technology-forward company transforming independent pharmacies into trusted community access points for wellness screenings, clinical trials, and patient navigation. We partner with health systems, pharma sponsors, and CROs to improve patient access and health outcomes. We believe the independent pharmacy is one of the most underutilized assets in the American healthcare system, and we are building the technology, partnership and programs to change that.

Our vision is to improve access to healthcare for the 100M+ people that independent pharmacies touch every year. The majority of which are based in underserved areas. This will require that pharmacy staff practice at the top of their license and that pharmacies are able to participate in programs that make a measurable impact in their communities and generate sustainable, non-prescription revenue. If you are a pharmacist who shares that vision, we want to talk to you.

About the Role

This is not a traditional pharmacy role. You will lead one of the most ambitious rural health programs in South Carolina. This is a field program at real scale: 100+ screening events in the community over the next year, led by independent pharmacies..

This rural health program activates a network of independent pharmacies as structured community care sites across three rural hub regions (Oconee, Abbeville, and Orangeburg) reaching approximately 2,000 adults through community screening events in the first year. As Clinical Program Director, you serve as SiteLabs' operational lead and own the program from launch through delivery.

You will oversee pharmacy site activation and quality. You will take ownership of SiteLabs' established screening protocols and clinical escalation procedures, refining and improving them, not building them from the ground up. We have run these screenings before; your job is to make a proven model sharper and make it work at scale. You will lead pharmacy staff training and serve as the primary clinical counterpart to our academic health partner. You will start from an established playbook, strengthen it, and execute it in the field, spending several days per week on-site with partner pharmacies and at community screening events. You will also help establish and grow relationships with key stakeholders in the community and statewide, including the Department of Health and Human Services, South Carolina Pharmacists Association, health systems, health plans, and others. We are looking for a leader that will help extend the program's reach and create partnerships that will sustain it beyond the grant period. The balance of your time is remote.

You will report to the Director of Clinical Operations and lead a dedicated program team including community engagement, care navigation, and technical staff.

Core Responsibilities

Program Leadership

• Serve as SiteLabs' operational lead across the full program: launch, site activation, screening delivery, reporting, and closeout
• Own program execution against grant deliverables, timelines, and performance metrics, in coordination with our academic health partner
• Lead internal program reviews and represent SiteLabs in joint governance meetings with partners

Clinical Protocols and Quality

• Maintain, refine, and continuously improve SiteLabs' established point-of-care screening protocol (blood pressure, HbA1c, lipid/glucose, and BMI)
• Build and maintain the clinical escalation process for crisis-level findings, including handoff pathways to partner clinics and emergency care
• Conduct site readiness assessments, go-live quality reviews, and recurring on-site evaluations across the pharmacy network

Pharmacy Activation and Training

• Lead onboarding and activation of independent pharmacy partners, from readiness assessment through 30-day operational review
• Refine and deliver established pharmacy-facing training modules covering screening protocols, platform use, documentation, escalation, and patient navigation
• Deliver on-site training days at each pharmacy and verify staff competency through written assessment and supervised live screenings

Clinician Engagement

• Co‑lead quarterly cross-disciplinary case discussions that bring together primary care providers and participating pharmacists
• Support the delivery of an evidence-based chronic disease management training curriculum in partnership with academic faculty

Partnership Development

• Help establish and deepen relationships with key community and statewide partners, including but not limited to the Department of Health and Human Services, Pharmacists Association, health systems, health plans, and community organizations
• Represent SiteLabs at association meetings, community events, and partner briefings, identifying opportunities that extend the program's reach and support its sustainability beyond the grant period

Performance and Reporting

• Monitor screening volume, referral completion, data quality, and site performance against program targets
• Partner with our research and technical teams on dashboards, quarterly reporting, and continuous program improvement

Requirements

• Licensed pharmacist (PharmD or BS Pharm) with an active South Carolina license
• Experience in community or independent pharmacy operations
• Hands-on experience with point-of-care testing and biometric screening workflows
• Demonstrated ability to build and run clinical programs: protocols, SOPs, training, and quality assurance
• Willingness and ability to travel several days per week to pharmacy sites and community events across rural South Carolina
• Strong communication and relationship-building skills. You will be the face of the program to pharmacy owners, clinicians, community partners, and statewide organizations.
• Comfort with technology platforms and data-informed program management; experience with EHRs / EMRs is a plus
• Experience with managing federal and state funded programs a plus
• Comfortable operating in a fast-paced, early-stage environment where priorities shift and speed matters

Benefits

• Salary of $115,000-$140,000, based on experience
• 401(k) with company match
• 4 weeks paid time off plus 10 paid holidays
• Equity participation
• Mileage reimbursement for program travel

This position is supported for 12 months through a grant award together with company funding, with the possibility of extension based on program growth, commercial partnerships, and continued funding.