Clinical Program Director - Behavioral Health

OCD Anxiety Centers; San Diego (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Investment in development

Job summary

OCD Anxiety Centers is looking for a dedicated Program Director in San Diego, California, to ensure effective treatment implementation and clinical integrity. The ideal candidate will oversee staff development, manage clinical operations, and contribute to organizational success.

This role requires a Master’s degree, licensure, and over 5 years of mental health management experience. We offer competitive compensation, comprehensive benefits, and a positive work environment committed to team growth and innovation.

Qualifications

• 5+ years of experience in mental health management.
• Commitment to continuous personal and team development.
• Clinical expertise and strong knowledge in therapy modalities.

Responsibilities

• Ensure safe, effective implementation of policies and procedures.
• Oversee clinical integrity and manage referral relationships.
• Lead, train, and mentor staff for team achievement.

Skills

Leadership

Communication

Problem-solving

Integrity

Education

Master’s degree in a related field

Current state licensure

Job description

Your Role

• Licensed Therapist required – must be a licensed therapist to qualify.
• Evening hours required – some evenings.
• In‑person schedule: Monday‑Friday 8:00 am‑5:00 pm and 11:00 am‑8:00 pm.

The Company You’ll Join

OCD Anxiety Centers is dedicated to providing evidence‑based treatment for underserved clinical populations suffering from anxiety, obsessive–compulsive disorder, and related conditions.

What We Offer

• Competitive compensation: base salary depends on experience and licensure, plus a quarterly bonus program.
• Comprehensive benefits package, including medical, dental, vision, 401(k) match and more.
• Investment in your development: up to $400 in CEU reimbursement per renewal cycle, paid specialized training, and certification through our proprietary Training Institute.
• Positive work environment: a team that values integrity, accountability, teamwork, and innovation and celebrates diversity.
• Opportunity for growth: as Program Director, lead and nurture a team, oversee clinical integrity, manage referral relationships, and contribute to the organization’s success.

The Team You’ll Work With

• Integrity – honest and open communication.
• Passion – meeting company needs and delivering for clients.
• Accountability – ownership of actions.
• Teamwork – commitment to excellence and innovation.
• Respect – celebration of diversity.

Candidates with strong ethical standards, adaptability in a fast‑moving culture, and a commitment to excellent client service are encouraged to apply.

The Purpose of Your Role

The Program Director acts as the facility authority, ensuring safe, effective, and efficient implementation of direct‑care policies, procedures and treatment protocols. The Director nurtures staff growth, oversees clinical integrity, manages referral relationships, and champions top‑tier treatment and family care.

Key Performance Indicators (KPIs)

• Facility average symptom reduction of 65%.
• Facility average client satisfaction of 4.5.
• Facility tour audit compliance at 90% or better.
• Facility average length of stay (ALOS) target minimum of 52 days.
• Unused authorizations: <100 days per month.
• Documentation accuracy: 100% month‑close audit.
• Staff satisfaction: 4.0 or higher rating quarterly.
• Facility early discharge rate: maintain target.

Leadership and Management

• Collaborate on motivation strategies and treatment plans.
• Conduct regular reviews of treatment plans to minimize unused approved days and early discharges.
• Manage and negotiate peer‑to‑peer reviews with insurance companies.
• Implement initiatives to enhance employee satisfaction and address concerns identified in surveys.
• Generate and present regular KPI reports to evaluate progress.
• Lead, train and mentor staff, fostering teamwork, achievement and respect.
• Oversee clinical integrity, referral management and facility budget.
• Ensure staff training and achievement of standardized KPIs.
• Create at least 3 SMART goals per quarter for facility improvement.

Operational Oversight

• Execute facility projects per directives, goals and budget, measuring KPIs for efficiency, revenue and employee satisfaction.
• Develop and implement strategic plans to optimize client utilization of insurance days and achieve financial goals.
• Collaborate closely with the Utilization Management Director to align program strategies with utilization goals.
• Streamline insurance authorization processes, emphasizing thorough documentation for client use of days.
• Facilitate peer‑to‑peer discussions with insurance providers, ensuring clear communication and comprehensive documentation.
• Utilize data analytics to track authorization trends, client use of days and financial outcomes.
• Provide ongoing training for staff on authorization processes, documentation requirements and effective communication in peer‑to‑peer interactions.

Facility Management

• Oversee facility management to ensure compliance, policy implementation, and client record documentation.
• Manage program budgets, ensuring financial goals are met.
• Provide clinical supervision and oversight for Behavioral Health Techs.
• Work with the finance department to create an annual budget with improved margins.

Training and Development

• Complete Train‑the‑Trainer responsibilities, mastering group therapy and crisis management techniques.
• Ensure a safe, clean, therapeutic environment.
• Foster a culture of leadership within the clinical team.
• Identify and nurture leadership potential, providing targeted mentorship and development opportunities.
• Advocate for team advancement, supporting promotions and recognizing achievements.
• Implement training programs to enhance leadership skills.

Strategic Planning and Implementation

• Contribute to quarterly and fiscal goals, overseeing facility functions and corporate initiatives.
• Lead the development and enhancement of innovative processes and protocols to elevate client outcomes and operational efficiency.
• Identify and implement creative solutions for process improvement while ensuring alignment with program goals and standards.
• Collabraporates with cross‑functional teams to introduce and institutionalize innovative initiatives, adhering to program‑specific protocols.
• Evaluate the effectiveness of implemented innovations, making data‑driven adjustments for continuous improvement.
• Perform other duties as assigned.

Qualifications

• Master’s degree in a related field and current state licensure.
• 5+ years of experience in mental health management.
• Commitment to continuous personal and team development.
• Clinical expertise and a strong knowledge base in therapy modalities.
• Demonstrated leadership, integrity and proficiency in computer applications.
• Exceptional organizational, communication and problem‑solving skills.

Preferred Qualifications

• Experience in OCD and anxiety treatment.
• Proficiency in Cognitive Behavioral Therapy and Dialectical Behavior Therapy.

Disclaimer

OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties or responsibilities required of the employee. The company reserves the right to change or assign new duties, responsibilities and activities at any time, with or without notice.

Equal Employment Opportunity Commission (EEOC) statement

OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities or any other legally protected class under federal, state or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, social, educational, and recreational programs.