Clinical Program Coordinator

University of Miami; Miami, Northern (FL, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

The Department of Clinical Pathology at the University of Miami is seeking a full-time Clinical Program Coordinator to work on-site in Miami, FL. The role supports health promotion and educational programs for patients, overseeing daily activities and communicating with funders, advisors, and volunteers.

Key duties include evaluating program effectiveness, coordinating activities, training staff, and preparing reports.

Qualifications

• Bachelor’s degree in relevant field.
• Minimum 2 years of relevant experience.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to maintain effective interpersonal relationships.
• Ability to understand and follow instructions.

Responsibilities

• Evaluates program effectiveness, analyzes results, and recommends action.
• Coordinates program activities with other departments to ensure efficiency.
• Trains and empowers staff to perform their jobs effectively.
• Acts as main contact for project funders, advisors, speakers, and participants.
• Develops relationships with patients and families and maintains a professional atmosphere.
• Prepares reports and financial statements for management or outside agencies.
• Maintains patient confidentiality and safeguards hospital information.
• Oversees supply levels in unit and supply rooms.

Skills

Communication skills

Interpersonal skills

Professional composure

Education

Bachelor’s degree in relevant field

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Department of Clinical Pathology has an exciting opportunity for a full-time Clinical Program Coordinator to work on-site in Miami, FL.

CORE JOB SUMMARY

The Clinical Program Coordinator assists in the development, organization, production, and evaluation of a variety of health promotion and educational program offerings for patients in the assigned unit. Moreover, this employee provides general oversight to daily program activities in support of the University’s mission.

CORE JOB FUNCTIONS

• Evaluates program effectiveness, analyzes results, and recommends appropriate action.
• Coordinates program activities with other program, department or staff activities, ensuring optimum efficiency.
• Trains, develops, and empowers staff to effectively perform their jobs.
• Acts as a main point of contact for project funders, advisors, speakers, and participants, and recruits program participants, members, and volunteers.
• Develops cooperative relationships with patients and families by projecting a positive image and creating a professional atmosphere.
• Develops program communications and promotional literature for distribution, including newsletters, brochures, and flyers.
• Prepares periodic reports, financial statements, and records for management or outside agencies.
• Maintains patient confidentiality as well as the confidentiality of hospital business information.
• Oversees the maintenance of established supply levels in unit and supply rooms.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education: Bachelor’s degree in relevant field

Experience: Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes: Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with professional composure. Ability to maintain effective interpersonal relationships. Ability to understand and follow instructions.

Department Specific Functions

• POC (Point of Contact) for all incoming clinical requests involving pathologists.
• Provides support to the clinical operation for their assigned subspecialty sections, by liaising between pathologists, clinical areas (internal/external), customer care, histology, and ancillary laboratories.
• Reviewing service line pending list twice a week and conferring with pathology attendings and trainees to meet expected TAT guidelines.
• Protects sensitive patient medical records through the strict following of the Health Insurance Portability and Accountability Act (HIPAA) protocols.
• Processing of pathologist initiated send out orders (ex: NGS, etc) and monitoring of send out portals to integrate results into EMR (UCHART), and LIS (CoPath).
• Preparing/completing sub-specialty TB in a timely fashion.
• Processing in-house (add-on) testing requests made by clinicians.
• Overseeing of all client & personal consult cases for completeness, material return, and resulting.
• Review of sub-specialty add-on testing approval forms for completeness.
• Completion of any and all additional duties & projects, as assigned by manager, in a timely fashion.
• Processing of private and client autopsies; documentation and release of results.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.